Available to hire
I’m Maha Bilal, a mission-driven product designer focused on improving health care experiences and expanding care access through technology, research, and human-centered design.
I blend UX research, product strategy, and cross-functional collaboration to deliver meaningful solutions for clinics, health tech startups, and nonprofit organizations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Product & Design Intern at Reece Group
June 1, 2022 - August 31, 2022Defined and prioritized product requirements for 0-1 development of medical billing software. Led web and UX design cross-functionally by providing feedback and direction; developed UX strategies to ensure physician-centered solutions. Conducted market research and data analysis to inform product positioning and feature prioritization.
Product / UX Designer at Sparkfish
May 1, 2022 - June 30, 2022Led UX design for an emergent EHR platform, streamlining clinical workflows and documentation. Created a UX vocabulary guide, design system, and component library for scalability and consistency. Applied user research with health care staff to ensure regulatory compliance and usability; translated findings into design solutions.
Freelance Product Designer at Freelance
May 1, 2022 - PresentDesigning MVP of women's health subscription mobile apps for pre-seed startups; led product design and UX research across multiple projects including Lyla Health and other health-tech initiatives. Built MVP concepts, user flows, and visual systems.
Independent Designer at Bone For Bone
December 1, 2021 - May 31, 2022Independent designer for Bone For Bone bone cancer nonprofit volunteer portal; designed product and usability improvements for the volunteer portal.
Lead Product Designer & UX Researcher at Freelance / Client Project
May 1, 2022 - September 30, 2022Led product design and UX research for benefits platform MVP; designed MVP for a client and contributed to roadmapping, research, and usability testing.
Product/Ux Designer at Lyla Health (Pre-seed Startup)
October 1, 2022 - PresentDesigned MVP of women's health subscription mobile app; led product design and user research to validate features and experiences.
Telehealth Medical Assistant at Compassionate Care Psychiatry
February 1, 2024 - August 31, 2024Documented evaluations, managed billing, and optimized workflows for telehealth sessions. Gained exposure to innovative modalities such as TMS, ketamine therapy, and pharmacogenomic testing.
Research Assistant at SMU Family Health and Development Lab
August 1, 2022 - May 31, 2023Conducted literature reviews, participant recruitment, and statistical analysis on behavioral health data; co-authored grant proposals and contributed to published studies on autism and social behavior.
Medical Assistant at North Dallas Endocrinology
December 1, 2022 - April 30, 2023Assisted in patient care, medical imaging, procedures, and EHR documentation; managed insurance authorizations; prescription requests and labs. Created patient education resources to guide use of CGMs, insulin pumps and pens to ensure continuity of treatment and usability.
Program & Research Assistant at SMU Center for Global Health
September 1, 2021 - January 31, 2022Created educational content and promotional digital materials for global health initiatives and school district leadership development seminars; coordinated pilot trial logistics, data collection, and usability assessments for VR Surgery Simulator deployed in Africa to support resource-limited medical education.
Digital Media & Marketing Manager at Radio Azad
April 1, 2019 - June 30, 2021Created 75+ graphics, social media content, videos, website design; produced 50+ YouTube videos; grew followers on Instagram and YouTube; increased engagement through strategic marketing campaigns.
Volunteer Research & Education, Community Outreach at My Good Brain
October 1, 2024 - PresentDeveloped educational and social media materials; organized youth outreach across 6 school districts to promote emotional development.
Health Advocate at Alameda Highland Hospital
September 1, 2023 - January 31, 2024Connected disadvantaged patients to local and federal resources for legal, food, housing, and financial support; completed medical and social risk assessments; assisted with Social Security & Medicare forms.
Freelance Product Designer at Independent / Freelance
December 1, 2021 - PresentLed Spark Dx-style projects to simplify health insights, conducted UX research, and designed at-home diagnostic testing interfaces in partnership with local wellness centers.
Product Associate at Medic Logs
September 1, 2024 - August 1, 2025Defined and prioritized product requirements for 0-1 development of medical billing software; led web and UX design cross-functionally; conducted market research and data analysis to inform positioning; leveraged analytics to optimize marketing campaigns, driving ~60% increase in inbound inquiries and three new physician partnerships.
Product Designer & UX Researcher at SparkFish
May 1, 2022 - June 30, 2022Led UX design for an emergent Emergency EHR platform, created a UX vocabulary guide and design system, and applied user research with health care staff to ensure regulatory compliance and usability.
Product Designer & Research Intern at Reece Group
June 1, 2022 - August 31, 2022Designed mobile app wireframes and prototypes to improve B2B e-commerce tool usability; conducted user interviews and usability tests; presented findings to influence roadmap decisions in Agile sprints, ensuring alignment between product, engineering, and business teams.
Volunteer at My Good Brain
October 1, 2024 - PresentDeveloped educational and social media materials and workshops for youth across 6 school districts to promote emotional development.
Freelance Product Designer at Independent / Self-employed
December 1, 2021 - PresentLed design and UX research for health-tech and non-profit projects, including SparkDx; designed for charity platforms Benefit.design and Bone For Bone; created mobile and web UX, conducted usability testing, and collaborated with wellness centers to prototype solutions.
Freelance Product Designer at Self-Employed
December 1, 2021 - PresentMission-driven product designer delivering user-centered design across health-tech and nonprofit platforms; led UX research, wireframes and prototyping for projects including a simplified health insights dashboard, BanooMed mobile app, and charitable platforms such as Benefit.design and Bone For Bone.
Product Associate at Medical Logs
September 1, 2024 - August 1, 2025Defined and prioritized product requirements for early-stage medical billing software; led cross-functional UX design, gathered feedback from clinicians, and aligned design with clinical workflows.
Product/Ux Designer at Sparkfish
May 1, 2022 - June 1, 2022Led UX design for an emergent EHR platform; created a UX vocabulary guide and design system; conducted usability testing with health center staff to ensure regulatory compliance and smooth clinic workflows.
Health Advocate at Alameda Highlands Hospital
September 1, 2023 - January 1, 2024Connected disadvantaged patients to local and federal resources; completed medical and social risk assessments; assisted with Social Security and Medicare forms.
Education
B.S. in Psychology, Cognitive Science & Art Minor at Southern Methodist University
January 11, 2030 - January 1, 2023Post-Baccalaureate Health Professions Program at UC Berkeley
January 11, 2030 - January 1, 2025B.S. in Psychology, Cognitive Science & Art Minor at Southern Methodist University
January 11, 2030 - January 1, 2023Post-Baccalaureate Health Professions Program at UC Berkeley
January 11, 2030 - January 1, 2025Bachelor of Science in Psychology, Cognitive Science & Art Minor at Southern Methodist University
January 11, 2030 - January 1, 2023User Experience Research and Design Specialization at Coursera
February 1, 2022 - February 1, 2022B.S. in Psychology, Cognitive Science & Art Minor at Southern Methodist University
January 11, 2030 - January 1, 2023Post-Baccalaureate Health Professions Program at UC Berkeley
January 11, 2030 - January 1, 2025User Experience Research and Design Specialization at Coursera
February 1, 2022 - June 20, 2026Qualifications
Coursera: User Experience Research and Design Specialization
February 1, 2022 - June 20, 2026UC Berkeley: Post-Baccalaureate Health Professions Program
January 11, 2030 - January 1, 2025Industry Experience
Healthcare, Education, Non-Profit Organization, Software & Internet, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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