Available to hire
Freelance artist and illustrator with experience building a bespoke watercolour brand, managing a successful Etsy shop, and delivering commission-based consultations. I enjoy turning client ideas into detailed, high-quality illustrations while maintaining a smooth customer experience.
I’ve also built strong cross-functional skills through case management, retail supervision, and underwriting roles, combining attention to detail, compliance awareness, and customer-focused communication. Alongside my art, I create social media content and marketing strategies to grow brand visibility.
Experience Level
Work Experience
Case Manager at Crawford, Brisbane, Australia
January 1, 2026 - May 31, 2026Managed client files and maintained professional customer communications. Liaised with government departments to ensure compliance and operational efficiency. Coordinated cross-departmental site visits and repair schedules.
Supervisor at Joe’s Deli, Broadbeach, Australia
November 1, 2024 - January 31, 2026Supported management with stock control, orders, HR compliance, and daily operations. Delegated tasks to ensure strict deadlines were achieved. Trained and onboarded new staff members.
Artist & Illustrator at @marsbaar art (bespoke watercolour art brand)
June 1, 2024 - PresentFounded and launched a bespoke watercolour art brand. Owned and managed a successful Etsy shop, overseeing sales and customer experience. Conducted commission consultations to build relationships and deliver client-requested artwork. Developed and managed social media content and marketing strategies to grow brand visibility.
Underwriting Assistant (Tattoo Liability) at Lion Underwriting, Brisbane, Australia
January 1, 2024 - January 31, 2024Streamlined the Tattoo Liability Scheme through operational efficiencies. Managed underwriting, quotations, and broker relationships for new and renewing business. Enhanced the renewal process by implementing broker feedback and improving communication and satisfaction.
Social Media and Marketing Coordinator (volunteer) at What Were You Wearing, Queensland, Australia
January 1, 2024 - August 31, 2024Designed branded social media content in Canva for Instagram. Contributed creative ideas for marketing campaigns and events. Worked cross-functionally to ensure consistent brand identity.
Underwriting Assistant (D&O) at Liberty Speciality Markets, City of London, UK
November 1, 2023 - January 31, 2024Coordinated with multiple departments to prioritise workloads, consistently meeting system deadlines and improving productivity. Collaborated with the finance team to resolve payment queries efficiently, reducing outstanding issues within three months.
Gap Creative Thinker (traveling)
August 1, 2023 - November 30, 2023Traveling gap creative thinker with a strong visual eye; detail-driven artist bringing ideas to life; blending creativity and commercial design.
Underwriting Assistant (Motorsport) at Shepherd Compello, City of London, UK
January 1, 2022 - August 31, 2023Promoted to Underwriting Assistant within six months for outstanding performance. Managed website, newsletter, and social media content. Owned a specialist scheme, increasing renewals and new business by 20%. Developed client relationships to drive customer satisfaction and retention.
Retail Assistant and Receptionist at Belly Bar, London, UK
January 1, 2020 - January 31, 2022Served 80+ customers daily while coordinating appointments and jewellery sales. Delivered exceptional customer service in a high-volume environment. Managed stock control and inventory to maintain product availability. Handled payments and deposits with 100% accuracy.
Education
BA Event Management at University of Greenwich
September 1, 2019 - June 30, 2022Qualifications
Industry Experience
Media & Entertainment, Retail, Financial Services, Education, Government, Professional Services
Experience Level
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