IT Support Specialist at E. K. Solutions Pvt. Ltd.

Reviewed requirements for testability and contributed to test plans and other high-level documentation. Collaborated with clients for user and systems requirements when documentation is insufficient. Identified test conditions/test objectives and derived test cases using advanced test techniques. Reported results as required to managers across the business. Capable of working with Agile methodologies, collaborating with and across teams as required. Designed and updated test cases to ensure consistent manual testing procedures. Documented identified defects using Git and assisted developers in further testing and issue resolution. Tracked software bugs and meticulously recorded findings and resolution techniques in documentation. Compiled data on quality issues and vulnerabilities, reporting findings along with suggestions for improvement. Created documents such as SRS, User Manual, Bug Reporting, Release Notes, and closing reports.