Mahmoud Ali
Hello, I’m Mahmoud Ali. I’m a hospitality and retail professional with over 25 years of experience in reception management, store operations, guest guidance, and vendor relations.
About
Hello, I’m Mahmoud Ali. I’m a hospitality and retail professional with over 25 years of experience in reception management, store operations, guest guidance, and vendor relations. I’m fluent in Arabic and Italian, with working proficiency in English, and I excel at building lasting relationships, maintaining confidentiality, and delivering excellent service in multicultural environments.
I blend artistic creativity with business acumen and have a passion for technology. Based in Sharm el Sheikh, I’ve led teams in hotels, spas, and retail settings, consistently meeting targets and delivering high-quality guest experiences. I’m eager to bring leadership, operational excellence, and a service-oriented mindset to new opportunities in reception management, guest services, or retail operations.
- 18 years' experience
- Joined April 2026
Skills· 10
Languages
- ArabicFluent
- ItalianAdvanced
- EnglishIntermediate
Industry experience
- Media & Entertainment
- Travel & Hospitality
- Retail
- Professional Services
- Other
- Healthcare
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Work experience· 11 roles
Managed daily front desk operations for a healthcare spa, ensuring smooth patient and visitor check-in processes. Coordinated with medical and spa staff to deliver high-quality service and resolve guest concerns promptly. Maintained confidentiality of sensitive patient information in compliance with healthcare standards.
Freelance digital marketing, advertising marketing, and media buying for projects on the North Coast.
Led daily store operations, including staff scheduling, inventory management, and visual merchandising. Achieved consistent customer satisfaction scores through personalized service and efficient problem resolution. Collaborated with regional management to implement sales strategies that met monthly targets.
Education
Certifications and awards
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