MC

Experienced community manager with a history of growing communities, managing virtual events and more. Experience with social media management, player support and administration.

About

Experienced community manager with a history of growing communities, managing virtual events and more. Experience with social media management, player support and administration.

  • 4 years' experience
  • Joined June 2026

Skills· 1

Languages

  • EnglishFluent

Industry experience

  • Retail
  • Consumer Goods
  • Professional Services
  • Other
  • Media & Entertainment

Work experience· 10 roles

Pioneers Community Manager · Kansas City PioneersApr 2025 – Present · 1 yr 8 mos

Created in-depth reports to convey event plans and statistics to sponsors and partners; proactively pursued opportunities for improvement, collaborations, and partnerships; developed growth strategies resulting in significant engagement increases; greeted customers, managed staff tasks, and supported promotions.

Community Manager · Maisie Cooke Kansas City PioneersApr 2025 – Present · 1 yr 8 mos

Created in-depth event plans and reports for sponsors and partners. Proactively sought opportunities for improvement, collaborations, and partnerships. Developed growth strategies that increased engagement by 30% year over year.

Community Manager · Kansas City PioneersApr 2025 – Present · 1 yr 8 mos

Led customer service initiatives, trained staff, and managed event planning and promotions. Improved cosmetics sales with a 40% uplift in skincare products over the previous year. Created in-depth reports to communicate event plans and metrics to sponsors and partners. Organized community events, including GameOn! with the Kansas City Chiefs. Implemented growth strategies that increased engagement by 30% year over year.

Customer Relations Agent · Toyota and Lexus CanadaMar 2024 – Oct 2024 · 8 mos
Customer Relations Agent · Toyota & Lexus CanadaMar 2024 – Oct 2024 · 8 mos
Sport Chek Cashier Lead · Sport ChekAug 2023 – Jan 2024 · 6 mos
Cashier Lead · Sport ChekAug 2023 – Jan 2024 · 6 mos
Sales Team Lead · Jack & JonesJan 2023 – Aug 2023 · 8 mos

Education

Smart Serve Ontario Certification · Ontario2020 – 2026
Ontario Secondary School Diploma · Saunders Secondary School, London, ON2030 – 2020

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