Pioneers Community Manager at Kansas City Pioneers

Created in-depth reports to convey event plans and statistics to sponsors and partners; proactively pursued opportunities for improvement, collaborations, and partnerships; developed growth strategies resulting in significant engagement increases; greeted customers, managed staff tasks, and supported promotions.

Community Manager at Maisie Cooke Kansas City Pioneers

Created in-depth event plans and reports for sponsors and partners. Proactively sought opportunities for improvement, collaborations, and partnerships. Developed growth strategies that increased engagement by 30% year over year.

Community Manager at Kansas City Pioneers

Led customer service initiatives, trained staff, and managed event planning and promotions. Improved cosmetics sales with a 40% uplift in skincare products over the previous year. Created in-depth reports to communicate event plans and metrics to sponsors and partners. Organized community events, including GameOn! with the Kansas City Chiefs. Implemented growth strategies that increased engagement by 30% year over year.

Customer Relations Agent at Toyota and Lexus Canada

Supported customer communications and relations; assisted clients with inquiries and issues; maintained brand standards and responded to customer needs during the March–October 2024 period.

Customer Relations Agent at Toyota & Lexus Canada

Sport Chek Cashier Lead at Sport Chek

Led cashier team, processed transactions, supported promotions, and ensured efficient, friendly service across peak periods (Aug 2023–Jan 2024).

Cashier Lead at Sport Chek

Sales Team Lead at Jack & Jones

Front End Supervisor, Cosmetic Department Manager at Rex All

Supervised front-end operations and managed the cosmetic department; trained staff and improved customer experience.