I am a dynamic, creative, and committed individual with experience in sales, customer service, and working in an international business environment. I thrive in roles that involve helping, planning, coordinating, organizing, content creation, or the implementation of diverse projects. I am highly motivated to work in a dynamic and inspiring environment that offers opportunities for self-fulfillment and professional growth. I hold a Bachelor's degree in Tourism from the Jagiellonian University in Kraków, where I gained extensive knowledge in tourism management, spatial planning, and geographical analysis. I am eager to apply these skills and continue my professional growth in challenging, values-driven teams.

I am a dynamic, creative, and committed individual with experience in sales, customer service, and working in an international business environment. I thrive in roles that involve helping, planning, coordinating, organizing, content creation, or the implementation of diverse projects. I am highly motivated to work in a dynamic and inspiring environment that offers opportunities for self-fulfillment and professional growth. I hold a Bachelor's degree in Tourism from the Jagiellonian University in Kraków, where I gained extensive knowledge in tourism management, spatial planning, and geographical analysis. I am eager to apply these skills and continue my professional growth in challenging, values-driven teams.

Available to hire

I am a dynamic, creative, and committed individual with experience in sales, customer service, and working in an international business environment. I thrive in roles that involve helping, planning, coordinating, organizing, content creation, or the implementation of diverse projects. I am highly motivated to work in a dynamic and inspiring environment that offers opportunities for self-fulfillment and professional growth.

I hold a Bachelor’s degree in Tourism from the Jagiellonian University in Kraków, where I gained extensive knowledge in tourism management, spatial planning, and geographical analysis. I am eager to apply these skills and continue my professional growth in challenging, values-driven teams.

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Language

English
Advanced
German
Beginner
Polish
Fluent

Work Experience

Quote & Configuration Specialist at Arrow ECS EMEA
March 31, 2025 - March 31, 2025
Continued responsibilities in quoting and configuration; enhanced ability to manage quotes, proposals, and customer service across the UK & Ireland markets; participation in onboarding and integration of new team members; ongoing use of Microsoft Dynamics AX, iAssets, Salesforce CRM; ongoing relationship management with partners and internal departments.
Quote & Configuration Specialist at Arrow ECS EMEA
March 31, 2025 - August 1, 2025
Handled building and maintaining strong relationships with business partners, processed orders by generating quotes and proposals, and worked within the distribution channel. Managed daily tasks independently, provided customer service in cooperation with technical departments, and supported onboarding and mentoring of new team members. Gained proficiency in Microsoft Dynamics AX, Iasset systems, Microsoft Office, Salesforce CRM, and adapted to UK and Ireland market specifics and international business cultures.
Junior Quote & Configuration Specialist at Arrow ECS EMEA
April 30, 2024 - April 30, 2024
Building and maintaining strong relationships with business partners; processing orders by generating quotes and proposals; working within the distribution channel; self-management and organization of daily tasks; providing customer service independently and in collaboration with the technical department; proficient in Microsoft Dynamics AX and iAssets systems; Salesforce CRM; onboarding training and mentoring new team members; understanding market specifics and standards in the UK and Ireland; adapting to local business cultures and international markets.
Waiter at Hotel Unicus Palace / Dobry Hotel Sp.z.o.o.
April 30, 2023 - April 30, 2023
Maintained high standards of customer service in hospitality; operated POS system; handled professional coffee machines; supported shift supervisor; worked under pressure during events; worked in English language communication.
Waiter at Hotel Unicus Palace 'Dobry Hotel' Sp.z.o.o.
April 30, 2023 - August 1, 2025
Operated the POSitive Restaurant system and professional coffee machines. Demonstrated strong communication and teamwork skills while working under pressure. Provided customer service, supported the shift supervisor, and served at special events and corporate functions.
Food Service Staff at Pizzatopia
May 31, 2022 - May 31, 2022
Cash register operation; POS system; time management and teamwork; customer service; collaboration with marketing and social media teams.
Food Service Staff at Pizzatopia
May 31, 2022 - August 1, 2025
Operated cash register and POS Bistro system, showed consistency and dedication, managed working under time pressure and strong team organization. Provided customer service, collaborated with marketing and social media team, and communicated in English.
Sales Assistant at Hopland Sp.z.o.o. “Chinese Market”
August 31, 2021 - August 31, 2021
Customer service; cash register operation; self-management and teamwork; working under time pressure.
Sales Assistant at Hopland Sp.z.o.o. 'Chinese Marke'
August 31, 2021 - August 1, 2025
Performed customer service under time pressure, operated cash register, demonstrated self-management, communication skills, teamwork, and self-discipline.

Education

Bachelor’s at Jagiellonian University
October 1, 2019 - October 31, 2022
Bachelor’s degree in Geography and Spatial Management at Jagiellonian University, Kraków
October 1, 2019 - October 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Wholesale & Distribution, Software & Internet, Professional Services