I'm Karin Maldonado, a Digital Product Designer with a passion for turning complex problems into simple, intuitive experiences. I led the redesign of Tongo’s onboarding flow, boosting user activation by 64.7% and enabling 77% of users to complete setup within one hour, transforming a compliance-heavy process into a fast and intuitive experience. I also built and scaled Tongo’s design foundation—brand identity, visual guidelines, and a scalable design system—that reduced design-to-development time by 30% and enabled AI-assisted prototyping for faster product validation, and I have led UX strategy and end-to-end design for major projects like festival sites and cross-functional product initiatives.

Karin Maldonado

I'm Karin Maldonado, a Digital Product Designer with a passion for turning complex problems into simple, intuitive experiences. I led the redesign of Tongo’s onboarding flow, boosting user activation by 64.7% and enabling 77% of users to complete setup within one hour, transforming a compliance-heavy process into a fast and intuitive experience. I also built and scaled Tongo’s design foundation—brand identity, visual guidelines, and a scalable design system—that reduced design-to-development time by 30% and enabled AI-assisted prototyping for faster product validation, and I have led UX strategy and end-to-end design for major projects like festival sites and cross-functional product initiatives.

Available to hire

I’m Karin Maldonado, a Digital Product Designer with a passion for turning complex problems into simple, intuitive experiences. I led the redesign of Tongo’s onboarding flow, boosting user activation by 64.7% and enabling 77% of users to complete setup within one hour, transforming a compliance-heavy process into a fast and intuitive experience.

I also built and scaled Tongo’s design foundation—brand identity, visual guidelines, and a scalable design system—that reduced design-to-development time by 30% and enabled AI-assisted prototyping for faster product validation, and I have led UX strategy and end-to-end design for major projects like festival sites and cross-functional product initiatives.

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Language

Spanish; Castilian
Fluent
English
Fluent
Italian
Fluent
French
Intermediate

Work Experience

Digital Product Designer at Dialogue Days Festival
August 1, 2024 - August 1, 2024
Owned the UX strategy and end-to-end design of the festival’s official website, ensuring consistency across visuals, content structure, and CMS implementation. Co-led planning and execution of a 3-day international design festival with 12.7K+ visitors, coordinating logistics, project reviews, student teams, and collaborations with speakers from Google, IBM, Accenture Song, and more.
Digital Product Designer Intern at Design Dialogue Days Festival
August 1, 2024 - August 1, 2024
Owned the UX strategy and end-to-end design of the festival’s official website, ensuring consistency across visual design, content structure, and CMS implementation. Co-led the planning and execution of a 3-day international design festival with 12.7K+ visitors, coordinating logistics, organizing project reviews, assisting student teams, and collaborating with speakers from Google, IBM, Accenture Song, and more.
Product & Brand Designer at Tongo Financial Inc.
May 20, 2024 - November 10, 2025
Owned and led the redesign of Tongo’s onboarding flow, the platform's most business-critical experience, boosting user activation by 64.7% and enabling 77% of users to complete setup within one hour, transforming a compliance-heavy process into a fast and intuitive experience. Built and scaled Tongo’s design foundation by creating the brand identity, visual guidelines, and a scalable design system that reduced design-to-development time by 30% and enabled AI-assisted prototyping for faster product validation.
Product & Brand Designer at Tongo Financial Inc.
May 1, 2024 - November 10, 2025
Owned and led the redesign of Tongo’s onboarding flow, the platform’s most business-critical experience, boosting user activation by 64.7% and enabling 77% of users to complete setup within one hour, transforming a compliance-heavy process into a fast and intuitive experience. Built and scaled Tongo’s design foundation, creating the brand identity, visual guidelines, and a scalable design system that reduced design-to-development time by 30% and enabled AI-assisted prototyping for faster product validation.
Digital Product Designer Intern at Corona
July 1, 2021 - July 1, 2021
Increased sales of e-commerce products by 20% by conducting A/B user testing informed by SEO data. Contributed to the development of groundbreaking digital products and e-commerce features by collaborating on cross-functional UX projects across three teams. Streamlined UI reviews and saved 10 weekly hours by designing and implementing a corporate portal page with design system guidelines.
UX Designer at Movistar Telefónica (Smart Agro Program)
December 1, 2020 - December 1, 2020
Conducted user research across the agricultural value chain, uncovering a 10% ad option gap and informing key design decisions. Designed and tested a more accessible application for users with low literacy levels through rapid, iterative prototyping. Boosted usability by 20% after spending one month in the field, refining the product hands‑on with farmers.

Education

Master’s degree in Systems Design at Politecnico di Torino
January 11, 2030 - November 10, 2025
Bachelor’s degree in Industrial Design at Pontificia Universidad Javeriana
January 11, 2030 - November 10, 2025
Master's degree in Systems Design at Politecnico di Torino
January 11, 2030 - November 10, 2025
Bachelor's degree in Industrial Design at Pontificia Universidad Javeriana
January 11, 2030 - November 10, 2025

Qualifications

Summa cum laude
January 11, 2030 - November 10, 2025
Graduated with honors
January 11, 2030 - November 10, 2025
Master's degree in Systems Design
January 11, 2030 - November 10, 2025
Bachelor's degree in Industrial Design
January 11, 2030 - November 10, 2025

Industry Experience

Financial Services, Software & Internet, Telecommunications, Media & Entertainment, Professional Services, Retail, Education