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Hi, I’m Maliha Jain, based in Oxford, UK. I run Pet Fetch, a dog walking and small-animal care service, and I’ve built a loyal client base by prioritising personalised service, reliability and clear communication. My background spans HR, logistics, events and office administration, which has given me a strong toolkit for planning, coordinating teams and delivering excellent customer service. I’m passionate about using psychology to improve people-facing work, from marketing and branding to project management. I enjoy solving problems, creating efficient systems and helping small businesses grow. I’m excited to bring my diverse experience to roles in project management, content creation and digital marketing.…Hi, I’m Maliha Jain, based in Oxford, UK. I run Pet Fetch, a dog walking and small-animal care service, and I’ve built a loyal client base by prioritising personalised service, reliability and clear communication. My background spans HR, logistics, events and office administration, which has given me a strong toolkit for planning, coordinating teams and delivering excellent customer service. I’m passionate about using psychology to improve people-facing work, from marketing and branding to project management. I enjoy solving problems, creating efficient systems and helping small businesses grow. I’m excited to bring my diverse experience to roles in project management, content creation and digital marketing.

Maliha Jain

Project Manager, Content Creator, Social Media Manager, +2

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Hi, I’m Maliha Jain, based in Oxford, UK. I run Pet Fetch, a dog walking and small-animal care service, and I’ve built a loyal client base by prioritising personalised service, reliability and clear communication. My background spans HR, logistics, events and office administration, which has given me a strong toolkit for planning, coordinating teams and delivering excellent customer service. I’m passionate about using psychology to improve people-facing work, from marketing and branding to project management. I enjoy solving problems, creating efficient systems and helping small businesses grow. I’m excited to bring my diverse experience to roles in project management, content creation and digital marketing.…Hi, I’m Maliha Jain, based in Oxford, UK. I run Pet Fetch, a dog walking and small-animal care service, and I’ve built a loyal client base by prioritising personalised service, reliability and clear communication. My background spans HR, logistics, events and office administration, which has given me a strong toolkit for planning, coordinating teams and delivering excellent customer service. I’m passionate about using psychology to improve people-facing work, from marketing and branding to project management. I enjoy solving problems, creating efficient systems and helping small businesses grow. I’m excited to bring my diverse experience to roles in project management, content creation and digital marketing.

Available to hire

Hi, I’m Maliha Jain, based in Oxford, UK. I run Pet Fetch, a dog walking and small-animal care service, and I’ve built a loyal client base by prioritising personalised service, reliability and clear communication. My background spans HR, logistics, events and office administration, which has given me a strong toolkit for planning, coordinating teams and delivering excellent customer service.

I’m passionate about using psychology to improve people-facing work, from marketing and branding to project management. I enjoy solving problems, creating efficient systems and helping small businesses grow. I’m excited to bring my diverse experience to roles in project management, content creation and digital marketing.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Founder at Pet Fetch, UK

January 1, 2020 - Present

Founded a professional dog-walking and small-animal care service just before the pandemic, building a loyal client base through personalised, reliable care. Responsibilities included developing service offerings, client relationship management, scheduling, marketing, and day-to-day operations. This role has strengthened customer service skills and the ability to tailor services to individual clients while enhancing planning, organisation and communication.

Assistant at Capsbury Limited

June 1, 2018 - December 31, 2019

Managed client and product orders, coordinated inbound/outbound shipments, and supported meetings by preparing notes for the director. Handled office administration, phone calls, email routing and catalogue/file updates. Improved MS Office skills and gained experience in planning, organisation and customer service.

Intern at Capsbury Limited

June 1, 2015 - June 30, 2015

Participated in an internship focusing on order management and internal processes, supporting various departments and contributing to presentations and data management.

Events Assistant at The Berkeley Hotel

November 1, 2018 - Present

Worked in the events department, coordinating details with managers, assisting with set-up and teardown, and waitressing at business meetings, conferences, parties and dinners. Enhanced attention to detail, problem solving, teamwork and time management.

HR Intern at Aspire, Jordan

August 1, 2017 - September 30, 2017

Trained in HR processes including recruitment, scheduling and hosting interviews, CV screening, weekly reports, and using BambooHR. Gained exposure to QA and Development teams and developed multitasking and planning skills.

Intern at Goodword Media Services

July 1, 2012 - July 31, 2012

Contributed to layout and editorial teams for a magazine, conducted market research and consumer profiling, and supported client communications and meeting note-taking.

Volunteer at The Soch Foundation

June 1, 2013 - June 30, 2013

Assisted in strengthening fine and gross motor skills of children with neurodevelopmental disabilities, collaborating with a team and adapting activities to individual needs.

Volunteer at People for Animals

January 1, 2010 - December 31, 2014

Rescued animals, interviewed prospective adopters and helped find suitable homes, supporting outreach and fundraising activities.

Volunteer at Youthreach, India

July 1, 2010 - July 31, 2010

Taught Maths, English and Hindi to grades 3-5; listened to students to identify learning problems and developed strategies to improve understanding and performance.

Volunteer at Dharamshala Trip (School Volunteer)

October 1, 2013 - October 31, 2013

Participated in river cleanup and school refurbishment activities during a school trip; helped raise funds to support equipment and supplies.