I am a customer-focused international student with experience spanning customer service, call center operations, hospitality, and warehouse logistics. I excel in communication, problem solving, and teamwork in multicultural environments, handling high-volume inquiries, resolving service issues, and building strong client relationships. I am currently pursuing a BA in European Cultures and Society at Europa-Universität Flensburg, with an Erasmus Exchange in Public Communication planned for Sep 2025–Feb 2026. I bring hands-on experience in social media management, guest services, and order processing, plus fluency in English and knowledge of German, Urdu, and Punjabi. I thrive in diverse teams and look forward to contributing to roles in travel, hospitality, education, or professional services.

Malik Danish

I am a customer-focused international student with experience spanning customer service, call center operations, hospitality, and warehouse logistics. I excel in communication, problem solving, and teamwork in multicultural environments, handling high-volume inquiries, resolving service issues, and building strong client relationships. I am currently pursuing a BA in European Cultures and Society at Europa-Universität Flensburg, with an Erasmus Exchange in Public Communication planned for Sep 2025–Feb 2026. I bring hands-on experience in social media management, guest services, and order processing, plus fluency in English and knowledge of German, Urdu, and Punjabi. I thrive in diverse teams and look forward to contributing to roles in travel, hospitality, education, or professional services.

Available to hire

I am a customer-focused international student with experience spanning customer service, call center operations, hospitality, and warehouse logistics. I excel in communication, problem solving, and teamwork in multicultural environments, handling high-volume inquiries, resolving service issues, and building strong client relationships.

I am currently pursuing a BA in European Cultures and Society at Europa-Universität Flensburg, with an Erasmus Exchange in Public Communication planned for Sep 2025–Feb 2026. I bring hands-on experience in social media management, guest services, and order processing, plus fluency in English and knowledge of German, Urdu, and Punjabi. I thrive in diverse teams and look forward to contributing to roles in travel, hospitality, education, or professional services.

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Experience Level

Intermediate

Language

English
Fluent
German
Beginner
Urdu
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Call Service Representative at Sybrid Pvt Ltd
January 1, 2020 - December 31, 2021
Handled inbound and outbound customer service calls while maintaining professional communication. Resolved customer complaints and provided clear solutions. Maintained customer records using internal systems. Collaborated with team members to maintain service quality.
Customer Service Assistant / Waiter at Ramada Hotel
January 1, 2024 - December 31, 2025
Delivered professional customer service to international guests. Managed guest requests and solved service issues. Worked closely with team members to ensure smooth operations.
Social Media & Communication Assistant at Europa n Universität Flensburg
January 1, 2024 - December 31, 2024
Managed social media communication and responded to student inquiries. Supported digital communication strategies and student engagement.
Warehouse Associate at Hanse Team Personal Partner GmbH
January 1, 2023 - December 31, 2025
Prepared and processed customer orders using picking and packing procedures. Maintained accuracy in inventory handling and shipments.
Foreign Language Teacher at Thailand
January 1, 2022 - December 31, 2023
Taught English communication skills using interactive methods. Developed strong presentation and communication abilities.

Education

BA European Cultures and Society at Europa n Universität Flensburg
January 1, 2023 - March 15, 2026
Erasmus Exchange Semester – Public Communication at Europa n Universität Flensburg
September 1, 2025 - February 1, 2026
Bachelor of Commerce at University of Punjab
January 1, 2019 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Education, Retail, Media & Entertainment