MC

Malin Chandra Segaran

Available to hire

I’m Malin I Chandra Segaran, a quality-focused AI content professional with experience in content moderation, policy enforcement, and accuracy auditing across pre- and post-appeal workflows.

About

I’m Malin I Chandra Segaran, a quality-focused AI content professional with experience in content moderation, policy enforcement, and accuracy auditing across pre- and post-appeal workflows. I review AI-assisted and platform content against guidelines, identify policy errors, track accuracy trends, and help close quality gaps through audits and structured feedback.

  • 1 year's experience
  • Joined October 2026

Languages

  • MalayFluent
  • EnglishFluent
  • TamilFluent

Industry experience

  • Education
  • Retail
  • Media & Entertainment
  • Computers & Electronics
  • Professional Services

Work experience· 5 roles

Data Annotator · APPEN AI SDN BHDJun 2025 – Dec 2025 · 7 mos

Reviewed and labeled video content based on platform policies and AI guidelines. Identified policy-violating content with high accuracy. Supported AI content classification, moderation, labeling, and annotation. Escalated sensitive and complex cases according to internal procedures.

Quality Analyst (QA) – AI Content Moderation · APPEN AI SDN BHDJun 2025 – Dec 2025 · 7 mos

Conducted pre- and post-appeal accuracy analysis to evaluate moderation performance. Analyzed labeler policy errors and accuracy trends to identify quality gaps. Audited moderation cases and performed appeal arbitration to ensure policy compliance. Ran calibration sessions to improve moderation accuracy and consistency. Supported AI content moderation quality improvement using TCS and Rock Appeal platforms.

Digital Performance Executive · Shopee MalaysiaMar 2025 – Jun 2025 · 4 mos

Managed Meta Ads campaigns across Facebook and Instagram. Optimized content performance, engagement, and campaign reach. Monitored performance metrics and supported campaign improvements. Reviewed video content for platform quality compliance.

Client Support (Business Intelligence) · Shopee MalaysiaDec 2024 – Mar 2025 · 4 mos
Quality Assurance (Internal) · Ryoka (M) SDN BHDSep 2022 – Jan 2023 · 5 mos

Education

Bachelor of Business Management (Honours) · UniVERSITI Tenaga Nasional (UNITEN)2025 – 2026
Diploma in Mechanical Engineering · UNITEN2019 – 2023
SPM · SMK Convent (M) Kajang2014 – 2018

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