Mamoun Iqtait

Available to hire

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Senior Product Designer, Wire-free SaaS Solutions at EdgeX
July 1, 2024 - November 26, 2025
Working closely with Product, Hardware, and Software Development teams to architect and design a cutting-edge Real-Time Location System (RTLS) platform powered by wire-free sensors and big data. Designing scalable, wire-free SaaS solutions for advanced tracking of environments, inventory, assets, and people.
Senior Experience Designer, Freelance (Sports & Investments Solutions) at Remarkable Group
October 1, 2024 - October 1, 2024
Led the design process from concept to production for a major initiative with the Saudi Ministry of Sports. This included the development of an external website using Sitecore technology and an internal SaaS-based portal, aligned with Saudi 2030 Vision & FIFA World Cup 2034 in Saudi Arabia. Focus on user experience, trending interfaces, interaction design, animation, and collaboration with a diverse team of global specialists, including software engineers, business analysts, and project managers.
CX Designer, Core Banking, Payments, and AI at EJADA SYSTEMS LTD.
August 1, 2024 - August 1, 2024
Chosen by senior management from a team of 4 UX designers to lead design efforts for large and complex projects in Core Banking, Big Data, and AI across the MENA region, successfully setting project foundations in 2 weeks. Developed detailed information architectures, user flows, and wireframes for 15 epic groups, ensuring a user-centric design aligned with branding while incorporating 95% of relevant features.
UX & Product Freelancer, Sustainability Wallet at Qatar Foundation
April 1, 2024 - April 1, 2024
Partnership with professors and PhD researchers at Hamad Bin Khalifa University to translate research findings into scalable products. Led end-to-end design for a platform that incentivizes sustainability by providing a platform where users can sell or trade their waste in exchange for digital currency. The currency can be redeemed for offers at local coffee houses. The app tracks and displays user activities to highlight contributions toward sustainability.
UX Designer, Data & AI Tools at Imagry, Inc
May 1, 2023 - May 1, 2023
Optimized usability of AI Driver Integration by collaborating with cross-functional teams to understand and address challenges. Refined UI of the existing AI driver version, meeting novel requirements and improving car usability, resulting in a 12% decrease in interaction time and a 17% rise in satisfaction. Transmitted AI driver-detected information to Imagery Portal, enabling data annotation, model training, and data-driven decisions with a 40% enhancement in decision accuracy. Elevated AI Driver Retention strategically by 22% through redesign of the user flow and creating a more empathic system for restaurants and autonomous delivery.
Product Manager and UX Designer, Marketing & Autonomous Delivery at Imagry, Inc
February 1, 2022 - February 1, 2022
End-to-end conceptualization and crafting of a feature suite, driving strategic product advancements; features anticipated to increase user engagement by 25% and improve operational efficiency by 15%. Led user research with international restaurants and food brands, yielding insights into operations and customer engagement; collaborated with engineers to reduce user friction by 30% via wireframes, A/B testing, and prototyping; improved overall usability.
CX Designer, Workforce Management at TRASE
September 1, 2020 - September 1, 2020
End-to-end design for workforce management app, ensuring high-quality deliveries with Agile approach; achieved 95% on-time delivery rate. Led customization of TraSe app for international construction companies, improving user satisfaction.
Software Engineer, HR & Internal Tools at CALLUSIP (Acquired by mada.Ps)
December 1, 2019 - December 1, 2019
Designed and developed a project enabling service quality for customer support and HR teams, centralizing systems and improving client base to 66K with a 92% NPS.

Education

BSc in Information Technology at Al-Quds University
September 1, 2016 - September 1, 2020
Entrepreneurship & Innovation Diploma at European Innovation Academy
January 1, 2020 - February 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Government

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate