Available to hire
Hi, I’m Mansoor Basha Syed, a data and AI platform engineer with a passion for building end-to-end AI solutions. I have led cross-functional teams to deploy production-grade semantic search engines, RAG workflows, and model-in-the-loop systems, driving measurable improvements in discovery metrics and user engagement. I enjoy turning complex problems into scalable, maintainable systems and mentoring teams on responsible AI governance.
I currently serve as Chief Data Scientist at Digital AI Bangalore, where I architect AI-powered APIs, lead data and AI engineering initiatives, and strive to deliver impactful, ethical AI across the organization.
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
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Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Chief Data Scientist & AI Department Head at digitalapi.ai
December 1, 2023 - PresentLeading a cross-functional artificial intelligence department with over 12 engineers, driving organizational AI transformation strategy and implementing responsible AI governance frameworks. Developed and deployed production-grade AI solutions such as Semantic Search Engines with Retrieval-Augmented Generation, automated documentation systems using GPT-4 and Claude, and intelligent API interaction platforms using model context protocols. Implemented advanced multi-agent AI workflows for user onboarding automation and engineered robust MLOps pipelines using Kubernetes, CI/CD, and microservices architecture to support scalable AI deployments.
Data and AI Engineer at British Telecom
November 30, 2023 - August 3, 2025Architected and deployed over 40 production machine learning pipelines leveraging Google Cloud Platform services including Vertex AI, Dataflow, and BigQuery ML. Built enterprise chatbots with Dialogflow using advanced NLP techniques, automating 80% of customer queries and improving satisfaction scores. Led foundation model fine-tuning projects for internal code generation to enhance developer productivity. Developed AI-based PII data masking pipelines ensuring GDPR compliance and data loss prevention. Recognized as Star Performer in Data Engineering for outstanding contributions to AI infrastructure and leadership.
Systems Engineer at Tata Consultancy Services
December 1, 2021 - August 3, 2025Designed and maintained high-availability database clusters with automated scaling and disaster recovery using Infrastructure as Code and DevOps methodologies. Developed automation scripts in PowerShell and Python to improve infrastructure efficiency, optimized database performance through query tuning and indexing strategies. Supported operational excellence in system monitoring and CI/CD pipeline improvements to reduce manual interventions.
Chief Data Scientist at Digital API.AI
December 1, 2023 - PresentAI Semantic Search Engine developed and deployed production-grade Semantic Search Engine using Retrieval-Augmented Generation (RAG), vector embeddings, transformer models, achieving 80% improvement in product discovery metrics and user engagement.
Data And AI Engineer at British Telecom
November 1, 2023 - September 8, 2025Built and delivered 40 batch pipelines on Google Cloud, ensuring seamless data processing. Led a high-performing team of 7 data engineers. Developed complex pipeline orchestration with Apache Airflow, enabling reliable and automated data workflows. Fine-tuned large language models with domain-specific data for internal code generation and improved developer productivity through AI-assisted programming and machine learning automation.
Systems Engineer at Chennai Systems
December 1, 2021 - September 8, 2025Experience in designing and implementing clusters for on-premises databases, enhancing scalability, availability, and performance. Performance optimization and database management: improved query performance, indexing strategies, resource allocation tuning, and monitoring solutions for proactive system maintenance and performance analytics. Proficient in PowerShell scripting, enabling automation and efficient management of server configurations and administrative tasks. Automation & DevOps Engineering: developed PowerShell and Python scripts for infrastructure automation, configuration management, CI/CD pipeline optimization, and system monitoring to improve operational efficiency and reduce manual processes.
Chief Data Scientist at API.AI, Bangalore
December 1, 2023 - PresentLed AI/ML initiatives including development of production-grade semantic search engine using Retrieval-Augmented Generation (RAG), vector embeddings, and transformer models, achieving ~80% improvement in product discovery metrics and user engagement. Built an intelligent API interaction platform enabling creation of MCP (Model Context Protocol) servers on top of APIs for conversational interfaces and seamless API integration using machine learning. Automated software product documentation generation reducing documentation time by ~70%. Implemented sophisticated agentic AI workflows for user onboarding automation and operational efficiency improvements through AI-driven process optimization and autonomous AI. Designed API Studio: an advanced API design platform powered by a multi-agent system enabling seamless API creation and collaboration. Built customer support chatbot using RAG, LLMs, and automated customer queries achieving ~80% efficiency. Developed AI analytics and dashboards via
Data and AI Engineer at British Telecom, Bangalore
November 1, 2023 - September 8, 2025Built and delivered 40 batch pipelines on Google Cloud, ensuring seamless data processing. Demonstrated leadership by mentoring and guiding a high-performing team of 7 data engineers. Developed complex pipeline orchestration with Apache Airflow, ensuring reliable and automated data workflows. Fine-tuned large language models with domain-specific datasets for internal code generation, improving developer productivity through AI-assisted programming and ML automation. Conversational AI Development & NLP: built enterprise chatbots using Dialogflow, advanced NLP, intent recognition, and entity extraction for employee help desk automation and intelligent customer service. Developed robust pipelines to mask Personally Identifiable Information (PII) data, ensuring compliance with Data Loss Prevention (DLP) regulations and protecting sensitive information.
Systems Engineer at Chennai Systems Engineers
December 1, 2021 - September 8, 2025Experienced in designing and implementing clusters for on-premises databases, enhancing scalability, availability, and performance. Performance optimization and database management including query optimization, indexing strategies, resource allocation tuning, and monitoring solutions for proactive maintenance and performance analytics. Proficient in PowerShell scripting for automation of server configurations and administrative tasks. Automation & DevOps Engineering: developed PowerShell and Python scripts for infrastructure automation, configuration management, CI/CD pipeline optimization, and system monitoring to improve operational efficiency and reduce manual processes.
Chief Data Scientist at Digital AI Bangalore
December 1, 2023 - PresentLed end-to-end AI initiatives including the development and deployment of a production-grade Semantic Search Engine using Retrieval-Augmented Generation (RAG) with vector embeddings and transformer models, delivering an 80% improvement in product discovery metrics and user engagement. Architected an API-GPT Platform enabling creation of MCP (Model Context Protocol) servers atop APIs for conversational interfaces and seamless API integration using ML. Automated software product documentation generation, reducing documentation time by 70%. Implemented agentic AI workflows using Lang Graph and Crew AI for onboarding automation and operational efficiency. Designed a multi-agent API Design Studio enabling seamless API creation and collaboration. Built a customer-support chatbot leveraging RAG tools and LLMs, automating 80% of customer queries. Developed AI analytics dashboards via natural-language queries and contextual caching. Led a cross-functional AI team of 12+ engineers, shaping the A
Data & AI Engineer at British Telecom Bangalore
November 30, 2023 - September 8, 2025Built and delivered 40 batch pipelines on Google Cloud, ensuring seamless data processing. Led and mentored a high-performing team of 7 data engineers. Developed complex pipeline orchestration with Apache Airflow, ensuring reliable and automated data workflows. Fine-tuned large language models with domain-specific datasets for internal code generation, improving developer productivity through AI-assisted programming and ML automation. Led Conversational AI development & NLP initiatives, building enterprise chatbots using Dialogflow with intent recognition and entity extraction for employee helpdesk automation and improved customer service. Implemented robust data pipelines to mask PII data, ensuring compliance with DLP regulations and protecting sensitive information.
Systems Engineer at Chennai Systems
December 31, 2021 - September 8, 2025Designed and implemented on-premises clustered databases, improving scalability, availability, and performance. Optimized queries, indexing strategies, and resource allocation; implemented monitoring solutions for proactive maintenance and performance analytics. Proficient in PowerShell scripting to automate server configurations and administrative tasks. Built automation for infrastructure and DevOps, including CI/CD pipeline optimization and system monitoring to improve operational efficiency and reduce manual processes.
Chief Data Scientist at Digital AI Bangalore
December 1, 2023 - PresentAI semantic search engine development and deployment, including RAG, vector embeddings, transformer models; driving an 80% improvement in product discovery metrics and user engagement. Led the design of an advanced API interaction platform enabling seamless governance and model-context provisioning.
Data And AI Engineer at British Telecom, Bangalore
November 1, 2023 - September 8, 2025Built and delivered 40 batch pipelines on Google Cloud; led a high-performing team of data engineers; developed complex data orchestration with Apache Airflow, ensuring reliable and automated data workflows. Implemented large language model tuning for internal code generation and AI-assisted programming; enhanced developer productivity.
Systems Engineer at Chennai Systems
December 1, 2021 - September 8, 2025Experience in designing and implementing clusters for on-premise databases, improving scalability, availability, and performance. Performance optimization and data base management; proficient in PowerShell scripting for infrastructure automation and admin tasks.
Education
Bachelor of Technology at Veltech University, Chennai
January 1, 2015 - December 31, 2019Bachelor of Technology in Mechanical Engineering at Vel Tech University, Chennai
January 11, 2030 - September 8, 2025Bachelor of Technology in Mechanical Engineering at Vel Tech University, Chennai
January 11, 2030 - September 8, 2025Bachelor of Technology at Vel Tech University, Chennai
January 11, 2030 - September 8, 2025Bachelor of Technology in Mechanical Engineering at Vel Tech University, Chennai
January 11, 2030 - September 8, 2025Qualifications
Google Cloud Certified Professional Machine Learning Engineer
January 1, 2022 - December 31, 2022Google Cloud Certified Professional Data Engineer
January 1, 2021 - December 31, 2021Google Cloud Certified Professional Cloud Architect
January 1, 2023 - December 31, 2023Google Cloud Certified Professional Machine Learning Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Data Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Cloud Architect
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Machine Learning Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Data Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Cloud Architect
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Machine Learning Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Data Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Cloud Architect
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Machine Learning Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Data Engineer
January 11, 2030 - September 8, 2025Google Cloud Certified Professional Cloud Architect
January 11, 2030 - September 8, 2025Industry Experience
Telecommunications, Software & Internet, Professional Services, Computers & Electronics, Media & Entertainment, Education, Manufacturing
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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