Manuel Alarcon

Oversaw daily revenue tracking, account balancing, and AP/AR follow-ups. Managed general ledger entries and led audit processes for sales and purchases. Conducted market research to guide operational enhancements and maintained supplier relationships to ensure service quality.

Supported global Talent Acquisition teams in more than 30 countries by analyzing data to inform decisions, tracking KPIs, and identifying automation opportunities. Developed forecasting and projection models to improve financial planning and resource allocation. Designed and automated Looker Studio dashboards to present quality reports and performance trends to senior leadership. Translated business needs into functional specifications and supported cross-department implementation. Led cost-per-hire analyses and budgeting initiatives, delivering actionable insights on recruiting spend. Created dashboards with forecast models to support strategic recruitment decisions. Collaborated with cross-functional teams to implement new technologies and execute change management strategies. Managed Lean Six Sigma–based projects to enhance process efficiency and improve time-to-hire and quality-of-hire metrics.

Managed the full-cycle recruitment process for non-agent roles across Central America, including high-volume and specialized hiring needs, and supported international requisitions in the U.S. and India. Collaborated with hiring managers to define role requirements, validate job profiles, and create compelling, bias-free postings for internal and external platforms. Actively monitored applicant pipelines and kept candidates informed throughout the process, ensuring a consistent and positive candidate experience. Supported adherence to hiring practices and data accuracy by maintaining requisition updates and following structured recruitment workflows within the ATS. Led efforts to resolve reconciliation discrepancies and improve recruiting efficiency.