I am a strategic and adaptable business analyst with over 5 years of experience improving business processes, delivering data-driven solutions, and driving efficiency across finance, HR, and recruiting. I excel at building dashboards, forecasting and budgeting tools, and turning complex information into clear, actionable insights for global stakeholders. I’m known for collaborating across teams to spot automation opportunities, streamline workflows, and implement lasting process improvements using Lean Six Sigma and Agile approaches in fast-paced, evolving environments.

Manuel Alarcon

I am a strategic and adaptable business analyst with over 5 years of experience improving business processes, delivering data-driven solutions, and driving efficiency across finance, HR, and recruiting. I excel at building dashboards, forecasting and budgeting tools, and turning complex information into clear, actionable insights for global stakeholders. I’m known for collaborating across teams to spot automation opportunities, streamline workflows, and implement lasting process improvements using Lean Six Sigma and Agile approaches in fast-paced, evolving environments.

Available to hire

I am a strategic and adaptable business analyst with over 5 years of experience improving business processes, delivering data-driven solutions, and driving efficiency across finance, HR, and recruiting.

I excel at building dashboards, forecasting and budgeting tools, and turning complex information into clear, actionable insights for global stakeholders. I’m known for collaborating across teams to spot automation opportunities, streamline workflows, and implement lasting process improvements using Lean Six Sigma and Agile approaches in fast-paced, evolving environments.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner

Work Experience

Strategy Analyst at TELUS Digital
May 1, 2024 - Present
Supported global Talent Acquisition teams in more than 30 countries by analyzing data to inform decisions, tracking KPIs, and identifying automation opportunities. Developed forecasting and projection models to improve financial planning and resource allocation. Designed and automated Looker Studio dashboards to present quality reports and performance trends to senior leadership. Translated business needs into functional specifications and supported cross-department implementation. Led cost-per-hire analyses and budgeting initiatives, delivering actionable insights on recruiting spend. Created dashboards with forecast models to support strategic recruitment decisions. Collaborated with cross-functional teams to implement new technologies and execute change management strategies. Managed Lean Six Sigma–based projects to enhance process efficiency and improve time-to-hire and quality-of-hire metrics.
Administrative Coordinator at TELUS Digital
May 1, 2024 - October 17, 2025
Oversaw daily revenue tracking, account balancing, and AP/AR follow-ups. Managed general ledger entries and led audit processes for sales and purchases. Conducted market research to guide operational enhancements and maintained supplier relationships to ensure service quality.
Sr Recruiter at Grupo Industrias Alarcon
August 1, 2022 - October 17, 2025
Managed the full-cycle recruitment process for non-agent roles across Central America, including high-volume and specialized hiring needs, and supported international requisitions in the U.S. and India. Collaborated with hiring managers to define role requirements, validate job profiles, and create compelling, bias-free postings for internal and external platforms. Actively monitored applicant pipelines and kept candidates informed throughout the process, ensuring a consistent and positive candidate experience. Supported adherence to hiring practices and data accuracy by maintaining requisition updates and following structured recruitment workflows within the ATS. Led efforts to resolve reconciliation discrepancies and improve recruiting efficiency.
Trust Operations Auditor at TELUS Digital
September 1, 2021 - October 17, 2025
Reconciled key trust accounts across Iowa and South Dakota, ensuring compliance and data accuracy for custodial activity, distributions, and fee structures. Audited purchase/sale orders, custodial activity, and distributions to ensure data integrity and reduce risk.
at Grand Falls Casino and Resort
January 1, 2019 - October 17, 2025

Education

Bachelor of Business Administration – Finance at University of South Dakota
January 1, 2015 - December 31, 2018
Intensive Scrum Course at ESIS School of Business
January 1, 2022 - October 17, 2025
SQL Programming Basics at Udemy – Global Academy
January 1, 2024 - October 17, 2025

Qualifications

Bachelor of Business Administration – Finance
January 1, 2015 - December 31, 2018
Intensive Scrum Course
January 1, 2022 - October 17, 2025
SQL Programming Basics
January 1, 2024 - October 17, 2025

Industry Experience

Software & Internet, Professional Services, Telecommunications, Financial Services, Education