Manuela

Provided comprehensive administrative and operational support for international admissions processes, managing high volumes of applications with strict accuracy and compliance standards. Maintained and updated CRM databases, ensuring data integrity, timely updates, and accurate student records. Managed email communication with students, agents, and internal stakeholders, responding to inquiries, coordinating documentation, and tracking application status. Prepared and processed admissions documents, enrollment changes, deferments, and cancellations in accordance with institutional and regulatory requirements. Generated weekly operational and management reports, supporting leadership decision-making. Coordinated across internal departments to ensure smooth workflows, timely processing, and compliance with enrollment policies.

Provided administrative and operational support for multi-location projects across time zones, including scheduling, documentation, and coordination. Managed calendars, availability, and logistics by aligning facilitators, venues, and stakeholders. Maintained organized records, timelines, and internal documentation to ensure consistent execution. Supported leadership with research, vendor coordination, and process tracking.

Provide administrative and operational support for multi-location projects, including scheduling, documentation, and coordination across time zones. Manage calendars, availability, and logistics by aligning facilitators, venues, and stakeholders. Maintain organized records, timelines, and internal documentation to ensure consistent execution. Support leadership with research, vendor coordination, and process tracking.