I am passionate about games and digital media, combining graphic creativity with technical knowledge of how social media works. I have experience in community moderation and trend analysis, which allows me to effectively merge appealing visual design with efficient communication. I thrive in roles that require creativity, openness, and the ability to quickly respond to users’ changing needs. My skills and commitment enable me to genuinely support the growth of the communities and projects I engage in.

Julia Dym-Pat

I am passionate about games and digital media, combining graphic creativity with technical knowledge of how social media works. I have experience in community moderation and trend analysis, which allows me to effectively merge appealing visual design with efficient communication. I thrive in roles that require creativity, openness, and the ability to quickly respond to users’ changing needs. My skills and commitment enable me to genuinely support the growth of the communities and projects I engage in.

Available to hire

I am passionate about games and digital media, combining graphic creativity with technical knowledge of how social media works. I have experience in community moderation and trend analysis, which allows me to effectively merge appealing visual design with efficient communication.

I thrive in roles that require creativity, openness, and the ability to quickly respond to users’ changing needs. My skills and commitment enable me to genuinely support the growth of the communities and projects I engage in.

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Language

English
Fluent
Polish
Fluent

Work Experience

Social Media Tech Engineer at Glaxo Smith Kline
January 1, 2025 - October 16, 2025
Specialization in social media advertising; managing contract system and electronic signature processes; administering Adobe Sign system; working with contracts and sensitive data; coordinating incident and request resolution across time zones; providing global end-user support and moderating social media channels; creating and delivering training materials, FAQs, and how-to guides.
Social Media Tech Engineer at Glaxo Smith Kline
January 1, 2025 - October 16, 2025
Managing contract systems and electronic signature processes; administering Adobe Sign; working with contracts and sensitive data; coordinating incident and request resolution with efficient handover across time zones; providing global end-user support; moderating social media channels; collaborating with teams to improve end-user satisfaction.
Document Tech Support at Glaxo Smith Kline
January 1, 2021 - October 16, 2025
Document technology support activities and global end-user assistance.
Data Integrity Analyst at Philip Morris International
January 1, 2021 - Present
Providing global end-user support; proposing service improvements to enhance end-user satisfaction; coordinating incident and request resolution across time zones; providing full-cycle customer support and direct client assistance.
Document Tech Support at Glaxo Smith Kline
January 1, 2021 - October 16, 2025
Providing document and technical support, facilitating information flow, and ensuring accuracy and accessibility of technical documents for internal teams.
Data Integrity Analyst at Philip Morris International
January 1, 2021 - October 16, 2025
Providing global end-user support; proposing service improvements; coordinating incident and request resolution across time zones; delivering full-cycle customer support and direct client assistance.
Customer Service Support at Żabka Polska
January 1, 2019 - Present
Customer Service Support at Żabka Polska
January 1, 2019 - October 16, 2025
Handling customer inquiries, resolving issues, and ensuring a positive customer experience across channels.

Education

Add your educational history here.

Qualifications

Digital Marketing with AI elements
January 1, 2019 - January 1, 2023
Computer Science (Graphics and Multimedia)
January 1, 2019 - January 1, 2023
Sprinklr CXM (System Admin, Engagement Monitoring, Publishing)
January 11, 2030 - October 16, 2025
Practical Graphics (Photoshop, Illustrator)
January 11, 2030 - October 16, 2025
Business English (C1 level)
January 11, 2030 - October 16, 2025
Digital Marketing with AI elements
January 1, 2019 - January 1, 2023
Computer Science (Graphics and Multimedia)
January 11, 2030 - October 16, 2025
Sprinklr CXM (System Admin, Engagement Monitoring, Publishing)
January 11, 2030 - October 16, 2025
Practical Graphics (Photoshop, Illustrator)
January 11, 2030 - October 16, 2025
Business English (C1 level)
January 11, 2030 - October 16, 2025

Industry Experience

Gaming, Media & Entertainment, Software & Internet, Professional Services, Other