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I am a First Class Honours graduate in Psychology with a strong focus on developmental research, data analysis, and critical thinking. My work spans mentoring children and adolescents, volunteer initiatives, and family guidance, combining psychology training with practical support. I am an accredited life coach and Lifeline crisis supporter in training, applying motivational strategies, active listening, and ethical practice to foster resilience and well-being. With ten years in customer service and hospitality, I bring exceptional interpersonal skills and a people-first approach to psychological support.…I am a First Class Honours graduate in Psychology with a strong focus on developmental research, data analysis, and critical thinking. My work spans mentoring children and adolescents, volunteer initiatives, and family guidance, combining psychology training with practical support. I am an accredited life coach and Lifeline crisis supporter in training, applying motivational strategies, active listening, and ethical practice to foster resilience and well-being. With ten years in customer service and hospitality, I bring exceptional interpersonal skills and a people-first approach to psychological support.

Marcia Jamal

Presenter, Photographer, Digital Marketer, +4

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I am a First Class Honours graduate in Psychology with a strong focus on developmental research, data analysis, and critical thinking. My work spans mentoring children and adolescents, volunteer initiatives, and family guidance, combining psychology training with practical support. I am an accredited life coach and Lifeline crisis supporter in training, applying motivational strategies, active listening, and ethical practice to foster resilience and well-being. With ten years in customer service and hospitality, I bring exceptional interpersonal skills and a people-first approach to psychological support.…I am a First Class Honours graduate in Psychology with a strong focus on developmental research, data analysis, and critical thinking. My work spans mentoring children and adolescents, volunteer initiatives, and family guidance, combining psychology training with practical support. I am an accredited life coach and Lifeline crisis supporter in training, applying motivational strategies, active listening, and ethical practice to foster resilience and well-being. With ten years in customer service and hospitality, I bring exceptional interpersonal skills and a people-first approach to psychological support.

Available to hire

I am a First Class Honours graduate in Psychology with a strong focus on developmental research, data analysis, and critical thinking. My work spans mentoring children and adolescents, volunteer initiatives, and family guidance, combining psychology training with practical support. I am an accredited life coach and Lifeline crisis supporter in training, applying motivational strategies, active listening, and ethical practice to foster resilience and well-being. With ten years in customer service and hospitality, I bring exceptional interpersonal skills and a people-first approach to psychological support.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Arabic

Advanced

Work Experience

Arbonne Consultant (Wellness, Coaching & Team Mentoring) at Arbonne

October 11, 2020 - Present

Mentored clients and peers in health, wellness, and personal development, integrating coaching with psychological principles. Applied active listening, emotional intelligence, and motivational guidance in practical settings. Built rapport and trust with diverse individuals, fostering engagement and collaborative problem-solving. Coordinated events, workshops, and training sessions, strengthening leadership, organization, and project management. Guided clients through challenges, promoting resilience, self-efficacy, and adaptive coping strategies.

Customer Service & Hospitality at Foodland

October 1, 2016 - Present

Delivered high-quality customer service over nine years, demonstrating loyalty, reliability, and professionalism. Managed high-pressure situations with composure and problem-solving skills. Built and maintained relationships with customers and team members, enhancing communication and teamwork. Assisted in training new staff, developing mentoring and leadership experience.

Team Mentoring & Events Coordination at Arbonne

January 1, 2023 - December 31, 2024

Led workshops and wellness events, mentoring clients and peers, and coordinating training sessions. Fostered skill development, accountability, and collaborative problem-solving across teams. Strengthened leadership, project management, and event coordination capabilities.

University of Adelaide – Psychology Committee (Student Representative) at The University of Adelaide

January 1, 2021 - December 31, 2021

Coordinated psychology-related events and student initiatives in collaboration with faculty and peers. Mentored fellow students, promoting engagement, participation, and academic growth.

Community & Family Mentoring at Arabic Language School / Community

January 1, 2024 - December 31, 2025

Organized activities and discussion circles at Arabic school to develop coping strategies and self-confidence in children. Applied active listening, empathetic guidance, and developmental support tailored to individual children; supported families to strengthen community and family connections.