I am a Client Success Manager with 8+ years of experience in B2B SaaS and B2C environments, including enterprise-level accounts. I excel at managing high-value client relationships, delivering tailored solutions, and identifying growth opportunities that benefit both the client and the business. I lead communication across global teams to align efforts and drive results. I provide bilingual support to ensure smooth stakeholder collaboration, bridging language barriers, enabling informed decision-making and business improvement. I am passionate about driving customer success through proactive engagement, strategic problem solving, and a data-driven approach focused on long-term growth and retention.

Maria Bejar

I am a Client Success Manager with 8+ years of experience in B2B SaaS and B2C environments, including enterprise-level accounts. I excel at managing high-value client relationships, delivering tailored solutions, and identifying growth opportunities that benefit both the client and the business. I lead communication across global teams to align efforts and drive results. I provide bilingual support to ensure smooth stakeholder collaboration, bridging language barriers, enabling informed decision-making and business improvement. I am passionate about driving customer success through proactive engagement, strategic problem solving, and a data-driven approach focused on long-term growth and retention.

Available to hire

I am a Client Success Manager with 8+ years of experience in B2B SaaS and B2C environments, including enterprise-level accounts. I excel at managing high-value client relationships, delivering tailored solutions, and identifying growth opportunities that benefit both the client and the business.

I lead communication across global teams to align efforts and drive results. I provide bilingual support to ensure smooth stakeholder collaboration, bridging language barriers, enabling informed decision-making and business improvement. I am passionate about driving customer success through proactive engagement, strategic problem solving, and a data-driven approach focused on long-term growth and retention.

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Enterprise Customer Success Manager II at Lytx Inc
September 1, 2025 - September 1, 2025
Manage key client relationships across the business up to director level, provide bilingual support across global teams, and develop customized program management plans to meet the client’s safety program objectives. Configure the platform to meet the unique needs of the client, coordinate installations and trainings, train stakeholders, and educate on product updates and beta features. Lead global cross-department collaboration and act as escalation point for technical issues to ensure high satisfaction. Key achievements include US server migration and device upgrades.
Sr. Customer Success Manager at Trafalgar Media b2cleadgen.com
June 1, 2023 - June 1, 2023
Help businesses manage online communications from customers, respond to inquiries regarding products and services, build customer loyalty, and turn online engagement into qualified leads and inquiries. Engage with clients to understand needs, drive long-term value, and ensure satisfaction.
Translation Services at Self Employed
June 1, 2023 - June 1, 2023
Provide Spanish/English translation for online and offline content, including technical documents, audio and video files, ensuring accuracy, cultural nuance, and timely delivery across multiple media formats.
iOS and iTunes advisor at Apple
March 1, 2016 - March 1, 2016
Assist customers with iOS and iTunes related inquiries, providing guidance and support to ensure positive customer experiences.
Customer Service officer at Axa
July 1, 2011 - July 1, 2011
Deliver customer service support, addressing inquiries and resolving issues to maintain high customer satisfaction.

Education

BA Hons Languages Degree (English and Spanish) at The Open University, UK
January 1, 2014 - January 1, 2019
Secretarial Course at Higher Institute of Business Studies, Madrid
January 1, 2008 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Telecommunications, Transportation & Logistics, Media & Entertainment

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