I’m Maria Brosnan, a detail-oriented operations and management professional with 25+ years of experience, now also bringing 18+ months of hands-on work in LLM training and data annotation. I’ve supported 10+ multimodal projects involving audio transcription, speaker annotation, video captioning, prompting, response evaluation, and QA—consistently maintaining 95%+ accuracy while spotting discrepancies and improving data quality under tight deadlines. Outside of AI work, I’ve built and run a successful remote e-commerce business for years, handling everything from inventory and supplier relationships to customer service, marketing, and process improvement. I enjoy independent, high-accuracy work where clear thinking, strong English communication, and careful review matter, and I’m excited about flexible supplementary roles that combine analytical rigor with practical, customer-focused problem solving.…

Maria Brosnan

I’m Maria Brosnan, a detail-oriented operations and management professional with 25+ years of experience, now also bringing 18+ months of hands-on work in LLM training and data annotation. I’ve supported 10+ multimodal projects involving audio transcription, speaker annotation, video captioning, prompting, response evaluation, and QA—consistently maintaining 95%+ accuracy while spotting discrepancies and improving data quality under tight deadlines. Outside of AI work, I’ve built and run a successful remote e-commerce business for years, handling everything from inventory and supplier relationships to customer service, marketing, and process improvement. I enjoy independent, high-accuracy work where clear thinking, strong English communication, and careful review matter, and I’m excited about flexible supplementary roles that combine analytical rigor with practical, customer-focused problem solving.…

Available to hire

I’m Maria Brosnan, a detail-oriented operations and management professional with 25+ years of experience, now also bringing 18+ months of hands-on work in LLM training and data annotation. I’ve supported 10+ multimodal projects involving audio transcription, speaker annotation, video captioning, prompting, response evaluation, and QA—consistently maintaining 95%+ accuracy while spotting discrepancies and improving data quality under tight deadlines.

Outside of AI work, I’ve built and run a successful remote e-commerce business for years, handling everything from inventory and supplier relationships to customer service, marketing, and process improvement. I enjoy independent, high-accuracy work where clear thinking, strong English communication, and careful review matter, and I’m excited about flexible supplementary roles that combine analytical rigor with practical, customer-focused problem solving.

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Language

English
Fluent

Work Experience

Reviewer (Contract) at Mercor
July 10, 2026 - Present
Evaluator promoted to Reviewer for Microsoft Word documents, Excel spreadsheets, and PowerPoint slide presentations. Evaluating AI generated responses to complex business user prompt instructions. Assessing evaluations for adherence to guidelines and the rating rubric, and providing calibration for evaluators.
Data Annotation & LLM Training Specialist at CrowdGen / Appen / Telus Digital / Outlier
March 1, 2025 - Present
Delivered high-accuracy data annotation and LLM training support across 10+ projects: voice/image data collection, prompting, response evaluation, bounding boxes, pattern extraction, transcript QA, and media search. Maintained 95%+ accuracy under tight deadlines, identifying discrepancies and ensuring data quality for AI model training. Adapted quickly to diverse tools and guidelines, contributing to scalable datasets and reproducible workflows in a remote setting.
Owner / Manager (e-commerce) at Crazy Candies
June 1, 2018 - March 1, 2026
Ran a profitable online candy retail business as a sole operator, managing the full lifecycle from inventory and supplier relationships through order fulfilment. Built and optimized the website using SEO and Google Ads, and handled copywriting and proofreading to drive traffic and sales. Managed customer service, marketing strategy, and CRM while working remotely with disciplined operations and flexible hours.
General Manager / Business Manager at Freeparking (Domain Registrar & Web Host)
August 1, 1998 - March 1, 2017
Progressive leadership roles from Office Manager through Helpdesk, Team Leader, Service Manager, to GM. Led a 15-person team to meet/exceed annual revenue and profit budgets; prepared quarterly forecasts; managed operations, project delivery, service quality/SLA performance, and supplier contracts. Developed new products and services, created marketing and website content, collaborated with the parent company (ICONZ-Webvisions) on Asia-Pacific expansions, and served on the Senior Management Team and NZ Domain Registry Advisory Group.

Education

Certificate I in Business at Taranaki Polytechnic
January 1, 1992 - January 21, 2026
Business Systems, Accounting, Communication, and Law (study program) at Taranaki Polytechnic
January 1, 1992 - January 1, 1992
Google Cloud (Vibe Coding for Beginners: From Zero to App) at Google Cloud (course via Vibe Coding for Beginners)
May 1, 2026 - May 1, 2026
Mobile app development with Replit AI - Vibe Coding at Coursera
April 1, 2026 - April 1, 2026
Voice AI: Introduction to Building Voice Applications at Coursera
April 1, 2026 - April 1, 2026
AI for App Building at Google
April 1, 2026 - April 1, 2026
Critical Thinking: A Brain-Based Guide for the ChatGPT Era at Coursera
April 1, 2026 - April 1, 2026
Master Problem Solving and Critical Thinking at Coursera
April 1, 2026 - April 1, 2026
Leveraging GenAI to Develop Critical Thinking at University of Michigan (via Coursera)
April 1, 2026 - April 1, 2026
Google Prompting Essentials at Coursera
February 1, 2026 - February 1, 2026
Generative AI: Prompt Engineering Basics at Coursera
January 1, 2026 - January 1, 2026
at Vibe Coding for Beginners: From Zero to App (Google Cloud)
May 1, 2026 - May 31, 2026
at Mobile App Development with Replit AI - Vibe Coding (Coursera)
April 1, 2026 - April 30, 2026
at Voice AI: Introduction to Building Voice Applications (Coursera)
April 1, 2026 - April 30, 2026
at AI for App Building (Google)
April 1, 2026 - April 30, 2026
at Critical Thinking: A Brain-Based Guide for the ChatGPT Era (Coursera)
April 1, 2026 - April 30, 2026
at Master Problem Solving and Critical Thinking (Coursera)
April 1, 2026 - April 30, 2026
at Leveraging GenAI to Develop Critical Thinking (University of Michigan Coursera)
April 1, 2026 - April 30, 2026
at Google Prompting Essentials (Coursera)
February 1, 2026 - February 28, 2026
at Generative AI: Prompt Engineering Basics (Coursera)
January 1, 2026 - January 31, 2026
Commercial Certificate at Taranaki Polytechnic
January 1, 1992 - December 31, 1992

Qualifications

Generative AI: Introduction and Applications
January 1, 2026 - January 15, 2026
Artificial Intelligence and Machine Learning (AI/ML) Generative AI ChatGPT Augmented and Virtual Reality (AR/VR) Deep Learning Machine Learning
Generative AI: Prompt Engineering Basics
January 1, 2026 - January 15, 2026
Context Management ChatGPT Prompt Engineering Prompt Patterns AI Workflows Decision Making Generative AI
Commercial Certificate (prompt engineering and GenAI fundamentals via Google/Coursera ecosystem)
January 1, 2026 - January 1, 2026
Vibe Coding for Beginners: From Zero to App (Google Cloud)
May 1, 2026 - May 31, 2026
Mobile App Development with Replit AI - Vibe Coding (Coursera)
April 1, 2026 - April 30, 2026
Voice AI: Introduction to Building Voice Applications (Coursera)
April 1, 2026 - April 30, 2026
AI for App Building (Google)
April 1, 2026 - April 30, 2026
Critical Thinking: A Brain-Based Guide for the ChatGPT Era (Coursera)
April 1, 2026 - April 30, 2026
Master Problem Solving and Critical Thinking (Coursera)
April 1, 2026 - April 30, 2026
Leveraging GenAI to Develop Critical Thinking (University of Michigan Coursera)
April 1, 2026 - April 30, 2026
Google Prompting Essentials (Coursera)
February 1, 2026 - February 28, 2026
Generative AI: Prompt Engineering Basics (Coursera)
January 1, 2026 - January 31, 2026
Commercial Certificate (Taranaki Polytechnic)
January 1, 1992 - December 31, 1992

Industry Experience

Retail, Software & Internet, Professional Services, Other, Telecommunications, Education, Computers & Electronics