MA

Maria Andreou

Available to hire

Hi, I'm Maria Andreou, a Business Administration graduate with a specialization in Tourism Management.

About

Hi, I’m Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications.

My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

  • 5 years' experience
  • Joined January 2026

Languages

  • Greek, ModernFluent
  • EnglishFluent
  • GermanIntermediate
  • Spanish; CastilianBeginner

Industry experience

  • Travel & Hospitality
  • Retail
  • Professional Services
  • Media & Entertainment
  • Education

Work experience· 4 roles

Customer Support & Trainer · Teleperformance GreeceJul 2023 – Present · 3 yrs 5 mos

Appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees.

Customer Support · Teleperformance GreeceJul 2023 – Present · 3 yrs 5 mos

Customer support, complaints management, sales, returns, B2C and B2B support.

Store Manager · Baristas – KorydallosOct 2021 – May 2022 · 8 mos

Staff management, supplier sourcing, complaints handling, and market research.

Store Manager · Baristas AtticaSep 2020 – May 2022 · 1 yr 9 mos

Education

Bachelor · University of Patras, Department of Tourism Administration2030 – 2026
BSc in Business Administration (Tourism Management) · University of Patras2030 – 2026
Certificate in Accessible Tourism · Hellenic Open University2030 – 2026

Certifications and awards

Certificate in Accessible Tourism2030 – 2026

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