Hi, I'm Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications. My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

Maria Andreou

Hi, I'm Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications. My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

Available to hire

Hi, I’m Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications.

My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

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Experience Level

Intermediate

Language

Greek, Modern
Fluent
English
Fluent
German
Intermediate
Spanish; Castilian
Beginner

Work Experience

Customer Support & Trainer at Teleperformance Greece
July 1, 2023 - Present
Appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees.
Customer Support at Teleperformance Greece
July 1, 2023 - Present
Customer support, complaints management, sales, returns, B2C and B2B support.
Store Manager at Baristas – Korydallos
October 1, 2021 - May 1, 2022
Staff management, supplier sourcing, complaints handling, and market research.
Store Manager at Baristas Attica
September 1, 2020 - May 1, 2022
Managing and finding staff, managing complaints, customer service, finding new products and suppliers, competition research.

Education

Bachelor at University of Patras, Department of Tourism Administration
January 11, 2030 - January 3, 2026
BSc in Business Administration (Tourism Management) at University of Patras
January 11, 2030 - January 22, 2026
Certificate in Accessible Tourism at Hellenic Open University
January 11, 2030 - January 22, 2026

Qualifications

Certificate in Accessible Tourism
January 11, 2030 - January 22, 2026

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education