Hi, I'm Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications. My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

Maria Andreou

Hi, I'm Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications. My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

Available to hire

Hi, I’m Maria Andreou, a Business Administration graduate with a specialization in Tourism Management. I have strong experience in customer-focused and commercial roles, with proven abilities in communication, B2B sales support, complaints management, and internal training. I thrive in international environments and am looking for a junior role in Marketing or Corporate Communications.

My experience includes roles at Teleperformance Greece as Customer Support & Trainer in the English-speaking department, where I handled appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees. I also served as Store Manager at Baristas – Korydallos, overseeing staff, supplier sourcing, complaints handling, and market research. I am proficient in English, with German and Spanish basics, and I am eager to contribute to a dynamic, international team.

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Experience Level

Intermediate

Language

Greek, Modern
Fluent
English
Fluent
German
Intermediate
Spanish; Castilian
Beginner

Work Experience

Customer Support at Teleperformance Greece
July 1, 2023 - Present
Customer support, complaints management, sales, returns, B2C and B2B support.
Store Manager at Baristas Attica
September 1, 2020 - May 1, 2022
Managing and finding staff, managing complaints, customer service, finding new products and suppliers, competition research.
Customer Support & Trainer at Teleperformance Greece
July 1, 2023 - Present
Appointment management, spare parts sales, payment processing, B2B support, complaints handling, chat support, and onboarding/training of new employees.
Store Manager at Baristas – Korydallos
October 1, 2021 - May 1, 2022
Staff management, supplier sourcing, complaints handling, and market research.

Education

Bachelor at University of Patras, Department of Tourism Administration
January 11, 2030 - January 3, 2026
BSc in Business Administration (Tourism Management) at University of Patras
January 11, 2030 - January 22, 2026
Certificate in Accessible Tourism at Hellenic Open University
January 11, 2030 - January 22, 2026

Qualifications

Certificate in Accessible Tourism
January 11, 2030 - January 22, 2026

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education