Hi, I'm Maria Psarros, a multilingual Sales & Marketing professional based in Zurich with over 10 years of international experience across luxury hospitality, travel, lifestyle, and client services. I specialize in driving revenue growth, leading strategic marketing initiatives, and boosting brand visibility across diverse markets. Fluent in English, Spanish, and Greek, I enjoy combining data-driven thinking with creative problem-solving to achieve meaningful results. I am passionate about building strong connections, leading high-performing teams, and creating experiences that foster growth and customer loyalty. My career so far includes managing client portfolios, orchestrating seamless marketing campaigns, and supporting product launches, all with a focus on excellence and innovation.

Hi, I'm Maria Psarros, a multilingual Sales & Marketing professional based in Zurich with over 10 years of international experience across luxury hospitality, travel, lifestyle, and client services. I specialize in driving revenue growth, leading strategic marketing initiatives, and boosting brand visibility across diverse markets. Fluent in English, Spanish, and Greek, I enjoy combining data-driven thinking with creative problem-solving to achieve meaningful results. I am passionate about building strong connections, leading high-performing teams, and creating experiences that foster growth and customer loyalty. My career so far includes managing client portfolios, orchestrating seamless marketing campaigns, and supporting product launches, all with a focus on excellence and innovation.

Available to hire

Hi, I’m Maria Psarros, a multilingual Sales & Marketing professional based in Zurich with over 10 years of international experience across luxury hospitality, travel, lifestyle, and client services. I specialize in driving revenue growth, leading strategic marketing initiatives, and boosting brand visibility across diverse markets. Fluent in English, Spanish, and Greek, I enjoy combining data-driven thinking with creative problem-solving to achieve meaningful results.

I am passionate about building strong connections, leading high-performing teams, and creating experiences that foster growth and customer loyalty. My career so far includes managing client portfolios, orchestrating seamless marketing campaigns, and supporting product launches, all with a focus on excellence and innovation.

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Language

English
Fluent
Spanish; Castilian
Fluent
German
Beginner
Greek, Modern
Fluent

Work Experience

Sales & Marketing Manager UK & Ireland at Domes Resorts
March 20, 2024 - July 16, 2025
In my role, I design and execute targeted sales strategies to align with market demands and company goals, driving revenue growth and expanding market share. I orchestrate impactful marketing campaigns tailored to key markets, oversee brand collateral creation, and develop optimized marketing campaigns and brand content based on market trends and consumer insights. I collaborate on web and promotional material creation, analyze market trends to improve strategies and ROI, lead cross-functional collaboration to ensure brand consistency, prepare Go-to-Market plans for key launches, manage supplier partnerships and stock levels, and support product innovation rollouts.
Centurion Membership Manager at American Express
May 20, 2020 - March 1, 2024
Served as the primary liaison for high-net-worth clients, delivering bespoke travel and lifestyle services tailored to their unique needs. Acted as the first point of contact for elite members, providing personalized guidance and exclusive privileges that enhanced client satisfaction and loyalty. Led cross-departmental initiatives to streamline processes and elevate service standards. Championed the OPUS platform by spearheading its launch and developing comprehensive SOPs, ensuring consistent, seamless service delivery across all touchpoints.
Executive Travel and Lifestyle Consultant at American Express
February 19, 2019 - May 20, 2020
Delivered premium, personalized travel and lifestyle solutions for Platinum and Centurion clients, fostering deep client trust and loyalty. Consistently exceeded service quality standards, driving exceptional client satisfaction and contributing significantly to overall team success.

Education

BA International Tourism Management at University of Brighton
January 1, 2012 - December 31, 2015
A-Levels at Varndean College
January 1, 2009 - December 31, 2011
GCSEs at Cardinal Newman School
January 1, 2007 - December 31, 2009

Qualifications

Bachelor Degree
January 1, 2012 - December 31, 2015
Completed a comprehensive program focused on global tourism, strategic marketing, consumer behavior, and business management. Developed strong analytical, communication, and service design skills, with a focus on premium customer experience and international markets.

Industry Experience

Travel & Hospitality, Financial Services, Professional Services, Consumer Goods, Retail, Real Estate & Construction