Organised and proactive operations coordinator with experience supporting senior leadership in administrative, financial, and creative tasks. Skilled in managing communications, social media, contracting, invoicing, and recruitment processes, with a confident command of tools like Canva, Zoho, Trello, and Microsoft Office. Strong attention to detail, excellent written communication, and a flexible approach to problem solving in fast paced environments.

Maria Zografaki

Organised and proactive operations coordinator with experience supporting senior leadership in administrative, financial, and creative tasks. Skilled in managing communications, social media, contracting, invoicing, and recruitment processes, with a confident command of tools like Canva, Zoho, Trello, and Microsoft Office. Strong attention to detail, excellent written communication, and a flexible approach to problem solving in fast paced environments.

Available to hire

Organised and proactive operations coordinator with experience supporting senior leadership in administrative, financial, and creative tasks. Skilled in managing communications, social media, contracting, invoicing, and recruitment processes, with a confident command of tools like Canva, Zoho, Trello, and Microsoft Office. Strong attention to detail, excellent written communication, and a flexible approach to problem solving in fast paced environments.

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Experience Level

Intermediate
Intermediate

Language

Greek, Modern
Fluent
English
Fluent
Spanish; Castilian
Beginner

Work Experience

Operations Coordinator & Music Therapy Assistant at Museability Music & Drama Therapy
January 1, 2023 - Present
Remote role combining operations coordination with music therapy support, overseeing project coordination, scheduling, and cross-team communication to support clients and creative teams.
Operations & Facilities Coordinator at Arup
January 1, 2022 - January 1, 2024
Coordinated operations and facilities for a multi-site environment, including contractor scheduling, RAMS documentation, site utilities monitoring, and cross-functional team liaison to ensure smooth on-site workflows.
Box Office Assistant at National Museums Liverpool
January 1, 2021 - January 1, 2022
Led box office operations, assisted with front-of-house duties, and supported visitor services at multiple museum sites; contributed to daily operations and guest satisfaction.
Customer Service Advisor at Hello Student Management
January 1, 2020 - January 1, 2021
Managed customer inquiries, provided service guidance, and supported learner admin tasks for Liverpool-based operations.
Facilities Coordinator
January 1, 2019 - January 1, 2020
Coordinated facilities-related tasks and acted as a point of contact for maintenance and operational needs in a Liverpool-based setting.
Flight Attendant at CBRE
January 1, 2018 - January 1, 2019
Flight attendant duties across assignments in Charleroi, Belgium; handled passenger services and safety procedures; supported in-house operations.
Operations Coordinator & Music Therapy Assistant at Usability Music & Drama Therapy
January 1, 2023 - Present
Oversee and coordinate operations, workflow, stakeholder and client communications, and project scheduling; manage social media and content creation; data tracking, reporting and systems management.
Operations & Facilities Coordinator at Arup & Partners
January 1, 2022 - December 31, 2024
Provide executive support to Director, oversee day-to-day operations, manage invoicing, contracts, and financial records using Zoho, Excel and Trello; content and social media management; recruitment/onboarding; internal communications and calendars; track outcomes and impact.
Flight Attendant at Ryanair
January 1, 2019 - December 31, 2020
Delivered high-level customer service in high-pressure, safety-critical environments; managed onboard sales and passenger needs; coordinated with cross-functional crew to maintain operational efficiency.

Education

BA Music at University of Ioannina - Department of Folk & Traditional Music
January 1, 2012 - January 1, 2015
BA in Music at University of Ioannina – Department of Folk & Traditional Music
January 1, 2012 - December 31, 2015
BA in Music at University in partnership with Trinity Laban Conservatoire
January 11, 2030 - March 18, 2026

Qualifications

TEFL (120 Hours)
January 11, 2030 - March 18, 2026
Mental Health First Aid
January 11, 2030 - March 18, 2026
Mental Health First Aider
January 11, 2030 - March 18, 2026
TEFL (120 Hours)
January 11, 2030 - March 18, 2026
Introduction to Music Therapy
January 11, 2030 - March 18, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Healthcare, Travel & Hospitality, Other

Experience Level

Intermediate
Intermediate

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