Available to hire
Creative content and visual design professional with experience across digital content, social media, branding and customer communication. Skilled in creating graphics, short-form videos (Reels/TikToks) and written content for consumer-facing brands, with a strong eye for design and attention to detail.
Experienced in maintaining consistent visual identities while adapting content to different audiences and platform formats. Passionate about inclusive, user-centered digital experiences—from research and content structure to interface design and usability-focused problem solving.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Polish
Fluent
English
Advanced
Spanish; Castilian
Intermediate
Work Experience
Passenger Service Specialist at LOT Business Lounge, Warsaw
June 1, 2025 - PresentSupport domestic and international passengers in Polish and English. Identify individual needs quickly, explain complex travel information, coordinate with operational teams, and resolve unexpected issues under time pressure.
Researcher at EXIM Tours
June 1, 2024 - January 1, 2025Conducted research on travel destinations, tourism products, competitors and market trends. Collected and organized information supporting the development and positioning of travel offers. Analyzed customer needs and market opportunities within the tourism sector and ensured accuracy and clear communication in travel-related content.
Shift Supervisor / Content & Visual Creator at FOODX
May 1, 2021 - June 1, 2024Created graphics, posts, Reels and TikTok videos for restaurant brands. Adapted visual content and copy to different brand identities and audiences. Supported content planning and social media communication across Instagram and TikTok.
Education
M.A. Information Architecture at University of Warsaw
January 1, 2025 - August 9, 2026B.A. Innovation design at SWPS University
January 1, 2025 - August 9, 2026Qualifications
Healthy Dialogue Project (mobile application) — user research, IA, content design and interface design (project experience)
January 1, 2024 - August 9, 2026Industry Experience
Media & Entertainment, Travel & Hospitality, Non-Profit Organization, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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