I am a commercially minded marketing and sales professional with experience in customer service, business development, social media, content creation, and team training. I enjoy identifying opportunities, presenting products and services, building partnerships, and creating strategies that strengthen brands and improve customer satisfaction. I am resilient, organized, and comfortable working with clients, sales teams, suppliers, and business partners. My background in Administration and Psychology supports my ability to communicate with empathy, manage relationships, develop practical solutions, and contribute to marketing and commercial growth in a friendly and results-oriented way.…

Mariane Martins de Paula Araujo

I am a commercially minded marketing and sales professional with experience in customer service, business development, social media, content creation, and team training. I enjoy identifying opportunities, presenting products and services, building partnerships, and creating strategies that strengthen brands and improve customer satisfaction. I am resilient, organized, and comfortable working with clients, sales teams, suppliers, and business partners. My background in Administration and Psychology supports my ability to communicate with empathy, manage relationships, develop practical solutions, and contribute to marketing and commercial growth in a friendly and results-oriented way.…

Available to hire

I am a commercially minded marketing and sales professional with experience in customer service, business development, social media, content creation, and team training. I enjoy identifying opportunities, presenting products and services, building partnerships, and creating strategies that strengthen brands and improve customer satisfaction.

I am resilient, organized, and comfortable working with clients, sales teams, suppliers, and business partners. My background in Administration and Psychology supports my ability to communicate with empathy, manage relationships, develop practical solutions, and contribute to marketing and commercial growth in a friendly and results-oriented way.

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Language

Portuguese
Fluent

Work Experience

Sales Manager at Geko Biquínis
November 1, 2025 - Present
Provides customer support, resolves questions and complaints, trains and develops commercial teams, prepares sales reports, and develops marketing strategies to support campaign performance and customer satisfaction.
Marketing Director at My Broker
May 1, 2025 - Present
Developed marketing plans for product launches, analyzed market trends and target audiences, created and implemented marketing campaigns, increased company visibility, and supported customer relationships.
Social Media Freelancer at Autônomo
October 1, 2024 - April 1, 2025
Created video and social media content, developed strategic partnerships, provided personalized customer service, managed social media channels, and planned engaging content to increase audience reach and interaction.
Commercial Professional at Zero Zero a Zero ZZAZ
April 1, 2024 - August 1, 2024
Prepared and packaged products for delivery or pickup, provided in-person customer service, and managed customer accounts to anticipate needs and support sales opportunities.
Receptionist at Marques Oliveira Estética
May 1, 2021 - December 1, 2021
Updated customer and scheduling information, received and distributed correspondence, performed administrative support activities, processed emails, handled and screened telephone calls, and prepared informative documents and emails.
Commercial and Marketing Professional at Tenez Pro Shop
March 1, 2021 - April 1, 2024
Mapped new regions and market segments, developed sales training programs, managed the sales pipeline, monitored commercial budgets, managed project resources, developed commercial strategies, prepared proposals, and negotiated advantageous contract conditions.
Receptionist at Conceito
January 1, 2021 - March 1, 2021
Supported administrative routines, maintained schedules and records, handled telephone and customer communication, and assisted colleagues and managers with daily operational tasks.
Treasury Assistant at Lojas Renner
November 1, 2020 - January 1, 2021
Supported treasury and administrative routines, assisted with internal and external audits, and helped maintain compliance with organizational procedures and regulations.
Supply Chain Intern at DMAE Uberlândia
February 1, 2017 - February 1, 2019
Organized and archived documents, assisted with spreadsheets and charts, negotiated with suppliers, monitored internal demands and market trends, supported purchasing processes, coordinated supply chain activities, and assisted with customer and supplier negotiations.
Telemarketing Professional at NW Administradora
January 1, 2016 - April 1, 2018
Provided telephone-based customer service, communicated products and services, supported commercial activities, and maintained customer interactions through telemarketing operations.
Administrative Assistant at ACA Serviços Qualificado
February 1, 2014 - February 1, 2015
Launched invoices, provided telephone and in-person customer service, and supported billing and administrative activities during a one-year internship period.

Education

Bachelor's Degree in Psychology at UNIESSA
June 1, 2022 - July 1, 2027
Bachelor's Degree in Business Administration at UNIPAC
January 1, 2015 - July 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Government, Real Estate & Construction, Education