Community Manager at AIGRIND LLC

7y experience with MMORPG Latin server Admin + Global Community Manager, contributing to in-game seasonal event designs, translations, cultural references. Hosting contests, chatting with players, bulding video tutorials, Steam/forum guides, building and curating gaming forum. User app review and conflict management mediator ion Google Play and other distributors. Working with digital influencers and fanbase Partnership Program. Over 200% increase in local server's active playerbase.

Public Relations Manager at AIG Rand LLC

Producing engaging online content and press releases for different media, translating, Q&A in multiple languages, customer relationship management (CRM). Planning and executing online advertising campaigns, working with digital influencers, KPI dashboards, tracking and analyzing results, generating strategic insights. Budget planning and distribution.

Public Relations - Latin America at AIGRIND

Producing engaging content and press releases for various media, increasing local user acquisition and sales, curating reviews, translating, and managing CRM. Planning seasonal campaigns, coordinating digital influencers, e-mags and game distributor partnerships. Building KPI dashboards, tracking results, budgeting, multilingual Q&A, video tutorials production, ad creation and image editing, digital art, game storytelling/writing. Interacting with players in-game and on social media; refining user feedback and coordinating cross-department solutions; providing in-depth user guidance.

Founder at Serviços Autônomos

Leading strategic marketing, administration, market research and data analysis; project management; digital marketing/advertising, basic accounting and web development.

Sales Manager at Lupalupa

Coaching; psychology for sales; forecasting individual and group results; strategic decision-making. Team management; administrative routines (balance sheet, cash flow), inventory control, recruiting, teaching and training sales teams and sub-managers; leading sales innovation and leadership.

Fashion Consultant at DEPP LTD

Sales, customer service, stock management. Fashion & design: rules and best practices, color theory, dress code, organization. Worked with Calvin Klein, Lacoste, Ralph Lauren, Adidas, Coca-Cola, Colcci, Cavalera, LaBellaMafia, among others.