Developed and supported ticketing, booking, and payment systems for 500+ daily users. Standardised and improved logging and employee tracking software, cutting onboarding time by ~40% across 20+ seasonal hires.

Software Systems Analyst (Seasonal) at Narvikfjellet

December 1, 2025 - April 1, 2026

Supported operational software systems for booking, ticketing, payments, and access control used by 500+ daily users. Investigated production issues through log analysis, system validation, and troubleshooting workflows. Improved internal tracking processes and operational workflows for seasonal staff operations.

Technical Support Assistant at Distribuciones Urig

January 1, 2024 - June 1, 2025

Provided operational and technical support in daily business processes. Assisted with system-related issues, order processing, and internal workflows. Supported inventory control and data accuracy in operational systems.

Private Tutor – (University Subjects)

January 1, 2024 - January 1, 2025

Delivered one-to-one tutoring in university-level topics. Explained complex topics in a structured and simple way.

QA & Support Engineer at Crombie

January 1, 2024 - June 1, 2025

Designed and executed functional and regression tests across multiple internal web applications. Performed REST API validation and SQL-based backend checks across 15+ endpoints. Documented defects, analyzed root causes, and collaborated with engineering teams to improve release stability.

Software Development Intern at MercadoLibre

September 1, 2015 - November 1, 2015

Supported backend validation and release testing in Agile software development cycles. Analyzed logs, reproduced defects, and collaborated with developers to validate fixes before deployment. Assisted with test reporting and system reliability validation on large-scale applications.