I'm Marloes Gerdes, an AI implementation specialist with hands-on experience in designing and building structured generative AI applications. I translate business processes into controlled AI systems using decision-tree architecture and conditional logic. With a background in SEO and e-commerce, I understand both technical structure and commercial objectives. My strength is combining process analysis, logic design and generative AI to deliver concrete, scalable solutions. I bridge business goals with AI capability, delivering chatbots, automation workflows, and custom AI development that streamline operations and improve customer experiences.

Marloes Gerdes

I'm Marloes Gerdes, an AI implementation specialist with hands-on experience in designing and building structured generative AI applications. I translate business processes into controlled AI systems using decision-tree architecture and conditional logic. With a background in SEO and e-commerce, I understand both technical structure and commercial objectives. My strength is combining process analysis, logic design and generative AI to deliver concrete, scalable solutions. I bridge business goals with AI capability, delivering chatbots, automation workflows, and custom AI development that streamline operations and improve customer experiences.

Available to hire

I’m Marloes Gerdes, an AI implementation specialist with hands-on experience in designing and building structured generative AI applications. I translate business processes into controlled AI systems using decision-tree architecture and conditional logic. With a background in SEO and e-commerce, I understand both technical structure and commercial objectives.

My strength is combining process analysis, logic design and generative AI to deliver concrete, scalable solutions. I bridge business goals with AI capability, delivering chatbots, automation workflows, and custom AI development that streamline operations and improve customer experiences.

See more

Language

English
Advanced
Dutch
Fluent

Work Experience

Owner / AI Implementation Specialist at Captured by AI
December 1, 2024 - Present
Founded Captured by AI to develop custom AI solutions that transform business processes and increase efficiency. Led projects on chatbots and virtual assistants (24/7 availability, up to 80% fewer routine queries, average 40% shorter waiting time), automated complex workflows, and delivered fully tailored AI development from concept to implementation. Provided implementation and ongoing support starting at EUR 99/month.
SEO & E-commerce Specialist at LiAtelier Groningen
October 1, 2022 - October 1, 2025
On-Page SEO optimisation; Content marketing & strategy; Product content management; Customer service.
Digital Marketeer at Meertens Meubelen
January 1, 2015 - October 1, 2022
On-Page SEO optimisation; Content marketing & strategy; Product content management; Customer service.

Education

Bachelor of Social Work at Hanzehogeschool Groningen
January 1, 1997 - January 1, 2001

Qualifications

Google: AI Essentials
February 1, 2026 - March 6, 2026
IBM: GenAI for SEO: a hands-on playbook
February 1, 2026 - March 6, 2026
IBM: Search Engine Optimization and Content Marketing
February 1, 2026 - March 6, 2026
Google: AI Performance Based Ads
January 1, 2026 - March 6, 2026
Bit Academy: ChatGPT
December 1, 2024 - March 6, 2026
Bit Academy: Prompt Engineering
October 1, 2024 - March 6, 2026
Bit Academy: HTML/CSS Beginner
September 1, 2024 - March 6, 2026
Winc Academy: Search Engine Optimization
January 1, 2023 - March 6, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Education