Provided personalized assistance to customers pursuing education abroad by guiding them through the application, admission, visa, and pre-departure processes. Acted as the primary point of contact for student inquiries, ensuring timely support, clear communication and a smooth transition to the chosen institution. Collaborated with internal teams and partners to resolve issues and deliver a positive student experience from start to finish.

Social Media Manager / Content Strategist at Credevnet Technologies

November 1, 2024 - February 1, 2025

Managed brand identity through curating content and drafting monthly content calendars. Responded to direct messages and interacted with the Marketing department to follow up on potential leads. Led and executed campaigns.

Social Media Manager / Content Strategist at Credevnet Technologies

April 1, 2025 - June 1, 2025

Planned and implemented social media strategies to boost brand recognition, analyzed social media metrics and generated reports.

Community Manager / Team Lead at Christian Fellowship International

August 1, 2023 - February 1, 2024

Managed a community of over 150 members of the Sisters Circle. Set operational community objectives, trained and developed team members, and coordinated delegation of plans. Led input gathering from feedback and facilitated creative initiatives and strategies to bring the community together. Provided monthly reports to the Admin arm and the President.

Junior Level Community Manager at Florence Fortress

June 1, 2023 - March 1, 2024

Worked with the team to plan and implement social media strategies to boost brand recognition, analyze social media metrics and generate reports. Created and curated content for social media platforms. Researched industry trends and competitor activity on social media. Created graphic designs for the contents to be posted.