Mari Reponen
I am a multi-talented professional who is excited to explore new work and advancement opportunities, and I always strive to do my best in my current position.
About
I am a multi-talented professional who is excited to explore new work and advancement opportunities, and I always strive to do my best in my current position. I consider every opportunity a chance to learn, to develop myself and to enhance my social skills.
Nowadays my two main areas of expertise are customer service and computer science. I have customer service experience in retail, aviation industry, and technical/chat support. In addition, I have had opportunities in project work, translation, and AI/ML annotation.
- 10 years' experience
- Joined January 2026
Languages
- FinnishFluent
- EnglishAdvanced
- JapaneseBeginner
- SwedishBeginner
- Greek, ModernBeginner
Industry experience
- Software & Internet
- Education
- Retail
- Consumer Goods
- Travel & Hospitality
More experts in Athens, Greece
Work experience· 10 roles
Evaluated responses of an AI assistant against client criteria for quality and safety.
Translating e-commerce texts for customer service agents; working in English and Finnish; collaborating with the customer service team, the BPO company, and the client.
Part of the Q&A team, the support team for the customer service agents; collected feedback from agents to help with problem solving.
Education
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