Marshall Norbal

Delivered complex initiatives across Africa including office relocations, network connectivity upgrades, enterprise mobility management (Intune), AI tool integrations, and transitioning from Active Directory to Entra ID (Azure). Managed budgets, vendors, and cross-functional teams while implementing new project governance standards to support scalable delivery aligned to strategic objectives.

Led delivery of a cloud migration upgrade programme for a global telecommunications client, coordinating integration of cloud technologies across multiple international markets. Also oversaw network refresh and wireless installations for Cisco environments, including on-site deployment of switches, WLCs, and access points. Acted as a central communication point between technical teams and senior leadership, maintained RAID logs, and managed stakeholder/vendor alignment to protect delivery timelines and minimise business disruption.

Managed the EV AI telematics implementation for First Bus’s ZeroCarbon Charge platform, delivering smart charging and battery monitoring across seven depots and 450 buses. Coordinated collaboration between data scientists, engineering teams, and senior leadership, ensuring priorities stayed clear without unnecessary escalations. Provided structured governance and reporting on risks, dependencies, and financials, while working with delivery teams and third-party vendors to ensure compliant and efficient infrastructure deployment.