Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Chinese
Advanced
Japanese
Beginner
Work Experience
Customer Service Officer
February 1, 2026 - PresentDelivering high volume inbound phone supports, troubleshooting issues and resolving enquiries. Applied operational blueprints and exercised sound judgments, while consistently meeting KPI targets.
Education
Bachelor of Design (Interaction Design) at Queensland University of Technology
January 1, 2022 - January 1, 2025Bachelor of Information Technology (Computer Science) at Queensland University of Technology
January 1, 2022 - January 1, 2025Bachelor of Design (Interaction Design) at Queensland University of Technology
January 1, 2022 - January 1, 2025Bachelor of Information Technology (Computer Science) at Queensland University of Technology
January 1, 2022 - January 1, 2025Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Gaming, Education, Computers & Electronics, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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