Hi, I’m Maryam Hina, a Maple, Ontario-based digital marketer and application support enthusiast. I help brands grow online through data-driven campaigns, social media management, and end-to-end marketing strategies. Previously, I provided customer support at Gravity Autos with a 95% CSAT and managed daily emails to deliver timely solutions. Today I’m the Founder & Online Marketing Specialist at GTA Digital Edge, planning and executing multi-channel marketing campaigns across social media and websites to boost brand visibility and lead generation. I’m currently expanding my technical skills in mobile and web development through TrioS College and Google IT Support credentials, focusing on data-informed insights to optimize performance.

Maryam Hina

Hi, I’m Maryam Hina, a Maple, Ontario-based digital marketer and application support enthusiast. I help brands grow online through data-driven campaigns, social media management, and end-to-end marketing strategies. Previously, I provided customer support at Gravity Autos with a 95% CSAT and managed daily emails to deliver timely solutions. Today I’m the Founder & Online Marketing Specialist at GTA Digital Edge, planning and executing multi-channel marketing campaigns across social media and websites to boost brand visibility and lead generation. I’m currently expanding my technical skills in mobile and web development through TrioS College and Google IT Support credentials, focusing on data-informed insights to optimize performance.

Available to hire

Hi, I’m Maryam Hina, a Maple, Ontario-based digital marketer and application support enthusiast. I help brands grow online through data-driven campaigns, social media management, and end-to-end marketing strategies. Previously, I provided customer support at Gravity Autos with a 95% CSAT and managed daily emails to deliver timely solutions.

Today I’m the Founder & Online Marketing Specialist at GTA Digital Edge, planning and executing multi-channel marketing campaigns across social media and websites to boost brand visibility and lead generation. I’m currently expanding my technical skills in mobile and web development through TrioS College and Google IT Support credentials, focusing on data-informed insights to optimize performance.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Urdu
Advanced
Hindi
Advanced
Panjabi, Punjabi
Advanced

Work Experience

Customer Service Representative at Gravity Autos
January 1, 2015 - March 1, 2019
Provided customer service and support for Gravity Autos' clients. Assisted customers via phone, resolving inquiries and technical issues with a 95% CSAT score. Managed an average of 20 customer emails per day, ensuring timely responses and solutions.
Founder & Online Marketing Specialist at GTA Digital Edge – Greater Toronto Area
January 1, 2025 - Present
Plan, execute, and manage digital marketing campaigns across social media and online channels to boost brand visibility and lead generation. Oversee end-to-end social media accounts, including content planning, publishing, engagement monitoring, and brand consistency. Develop online marketing strategies aligned with client business goals and sales objectives. Conduct market research and competitor analysis to identify trends, position opportunities, and understand audience behavior. Track campaign performance using engagement and lead data to refine messaging and optimize future campaigns. Support sales initiatives by aligning marketing activities with lead generation and client inquiry flows. Collaborate with clients to adjust strategies based on performance insights and business needs.

Education

Diploma at TrioS College, Toronto
May 1, 2024 - January 1, 2026
Mobile and Web Developer at TrioS College, Toronto
May 1, 2024 - May 1, 2026
Google IT Support Professional Certificate at Google
October 1, 2023 - April 1, 2026
Mobile and Web Developer at TrioS College, Toronto
May 1, 2024 - January 1, 2026
Google IT Support Professional Certificate at Google/Coursera
October 1, 2023 - April 1, 2026
IT Tech Support Course at TrioS College
January 1, 2023 - April 1, 2026

Qualifications

Google IT Support Professional Certificate
October 1, 2023 - April 1, 2026
Google IT Support Professional Certificate
October 1, 2023 - April 1, 2026
Google IT Support Professional Certificate
October 1, 2023 - April 1, 2026
IT Tech Support Course
January 1, 2023 - April 1, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Retail