I’m an experienced content creator, video editor and social media professional looking to expand my knowledge, experience and network.

Matea Klaric

I’m an experienced content creator, video editor and social media professional looking to expand my knowledge, experience and network.

Available to hire

I’m an experienced content creator, video editor and social media professional looking to expand my knowledge, experience and network.

Experience Level

Intermediate

Language

Croatian
Fluent
English
Fluent
German
Intermediate

Work Experience

Non-profit President at Safer Internet Center Croatia
January 1, 2021 - January 1, 2025
Led initiatives for Safer Internet Center Croatia; managed campaigns and stakeholders; focused on digital communications and advocacy in a nonprofit setting.
Social Media Manager at Independent / Non-profit Organizations
January 1, 2020 - January 1, 2023
Oversaw social media strategy, content creation, and campaign management across multiple platforms to boost engagement and visibility.
Head Server at Hard Rock Cafe Vienna
January 1, 2025 - January 1, 2026
Led front-of-house operations, supervised service teams, trained staff, and ensured guest satisfaction while maintaining brand standards.
Team Lead at Knödel Manufaktur
January 1, 2023 - January 1, 2024
Led production line, coordinated shifts, and ensured quality and timely delivery of dumplings.
Cash Register Operator at Lidl Croatia
January 1, 2020 - January 1, 2021
Managed cashier operations, assisted customers, processed payments, and maintained store standards.
Call Center Operator at Optima Telekom d.d. Croatia
January 1, 2019 - January 1, 2020
Handled customer inquiries via phone, provided information and solutions, and maintained call center records.
Social Media Manager at Center for Missing and Exploited Children (Croatia)
January 1, 2021 - January 1, 2023
Managed social media campaigns, content calendars, and communications; coordinated with PR and marketing teams.
Team Leader / Head Waitress at Hard Rock Cafe Vienna
January 1, 2025 - December 31, 2026
Led service teams, ensured guest satisfaction, coordinated front-of-house operations and collaborated with kitchen and bar staff.
Team Leader at Knödel Manufaktur
January 1, 2023 - January 1, 2024
Organized shifts, trained staff and supported smooth restaurant operations.
Oberkellnerin at Wiener Grillhaus
January 1, 2023 - December 31, 2023
Head waiter, guest service leadership, staff training and service quality control.
Student Social Media Manager at Center for Missing and Exploited Children
January 1, 2021 - January 1, 2023
Managed social media content, supported public relations activities and assisted campaign planning.
Student Cashier / Call Center Operator at Lidl Croatia
January 1, 2020 - January 1, 2021
Cashier duties, customer service, and support for call center operations as needed.

Education

Bachelor's Degree in Culture Management at J.J. Strossmayer University of Osijek
January 1, 2018 - January 1, 2021
High School Diploma at State Exam Hotel and Tourism Business Server
January 11, 2030 - January 1, 2018
Master's in Public Relations and Media at Academy of Arts and Culture
October 1, 2021 - January 20, 2026
Bachelor-Abschluss in Kulturmanagement at Akademie für Kunst und Kultur, J. J. Strossmayer Universität Osijek, Croatia
January 1, 2022 - February 8, 2026
Master-Abschluss in Öffentlichkeitsarbeit und Medien, Kultur- und Kreativwirtschaft at J. J. Strossmayer Universität Osijek, Croatia
January 1, 2020 - January 1, 2023

Qualifications

Diploma of Excellence - The Business of Hotel Reception
January 1, 2018 - January 1, 2021
KA2: Non-formal Education Methods through Literature for Understanding Human Rights
November 17, 2023 - November 19, 2023
Equal-LIT - Communicating Equality in News and Social-Media Platforms
May 25, 2023 - June 1, 2023
Equal-LIT: Communicating Equally on news + social-media platforms
May 25, 2023 - June 1, 2023
Non-formal Education Methods through Literature for Understanding Human Rights
November 17, 2023 - November 19, 2023
AFK - Responsible Gaming YE: Heroes & Legends
April 18, 2023 - April 27, 2023
Master's Degree in Public Relations and Media, Management in Culture and Creative Industries
January 1, 2020 - January 1, 2023
Diploma of Excellence: The Business of Hotel Reception
January 1, 2018 - January 1, 2021
Bachelor-Abschluss in Kulturmanagement
January 11, 2030 - February 8, 2026

Industry Experience

Travel & Hospitality, Media & Entertainment, Education, Professional Services, Non-Profit Organization, Retail, Other