Hi, I’m Mateja, a Marketing student and Sociology graduate with a solid foundation in understanding consumer behavior and social dynamics. I have a background in studying English, strengthening my ability to write clear, engaging, and audience-focused content. I bring hands-on experience from fast-paced restaurant service and client-facing sales roles, where I sharpened communication, multitasking, and customer engagement. I’m energized by collaborative environments and enjoy turning insights into practical actions that improve the customer experience. I’m eager to contribute a unique perspective to a marketing role by blending analytical thinking with real-world, people-centered execution. I thrive in dynamic settings, value teamwork, and am motivated to help brands connect with audiences and achieve measurable results.

Mateja Pritchard

Hi, I’m Mateja, a Marketing student and Sociology graduate with a solid foundation in understanding consumer behavior and social dynamics. I have a background in studying English, strengthening my ability to write clear, engaging, and audience-focused content. I bring hands-on experience from fast-paced restaurant service and client-facing sales roles, where I sharpened communication, multitasking, and customer engagement. I’m energized by collaborative environments and enjoy turning insights into practical actions that improve the customer experience. I’m eager to contribute a unique perspective to a marketing role by blending analytical thinking with real-world, people-centered execution. I thrive in dynamic settings, value teamwork, and am motivated to help brands connect with audiences and achieve measurable results.

Available to hire

Hi, I’m Mateja, a Marketing student and Sociology graduate with a solid foundation in understanding consumer behavior and social dynamics. I have a background in studying English, strengthening my ability to write clear, engaging, and audience-focused content. I bring hands-on experience from fast-paced restaurant service and client-facing sales roles, where I sharpened communication, multitasking, and customer engagement. I’m energized by collaborative environments and enjoy turning insights into practical actions that improve the customer experience.

I’m eager to contribute a unique perspective to a marketing role by blending analytical thinking with real-world, people-centered execution. I thrive in dynamic settings, value teamwork, and am motivated to help brands connect with audiences and achieve measurable results.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

Fine Dining Server at Cherry House Restaurant
January 1, 2024 - Present
Cultivated excellent interpersonal and verbal communication skills, engaging directly with guests to enhance their dining experience and address needs swiftly. Initiated in a high-energy setting across order-taking, preparation, and delivery while maintaining attention to detail. Demonstrated organization in a fast-paced environment, prioritizing tasks, maintaining cleanliness standards, and processing payments to uphold financial accountability. Memorized extensive menu offerings, enabling effective and knowledgeable guest interactions.
Reception & Sales Consultant / Key Holder at Sandy Beach Tanning Salon
May 1, 2023 - December 1, 2023
Served as the first point of contact, welcoming customers and building rapport by actively listening to understand needs and provide tailored product advice. Demonstrated responsibility and initiative as a key holder, overseeing opening and closing duties, cash handling, and secure financial record-keeping. Engaged customers in meaningful product discussions, applying personalized recommendations to increase satisfaction and drive sales. Excelled in a customer-focused environment, honing strong communication skills and delivering high-quality service under time constraints.
Fine Dining Server at Cherry House
January 1, 2024 - Present
Cultivated excellent interpersonal and verbal communication skills, engaging directly with guests to enhance their dining experience and address needs swiftly. Demonstrated initiative in a high-energy setting, multitasked across order-taking, preparation, and delivery while maintaining meticulous attention to detail. Supported team success through active collaboration, maintained organization, and accurately processed payments to uphold financial accountability. Memorized extensive menu offerings to provide knowledgeable, friendly guest interactions.
Reception & Sales Consultant; Key Holder at Sandy Beach Tanning Salon
May 1, 2023 - December 1, 2023
Served as the first point of contact, welcoming guests and building rapport while actively listening to their needs and providing tailored product advice. Demonstrated responsibility as a key holder with opening and closing duties, cash handling, and secure financial record-keeping. Engaged customers in meaningful product discussions, applying personalized recommendations to increase satisfaction and drive sales. Adapted quickly in a fast-paced environment while maintaining a customer-focused service standard.

Education

Diploma in Marketing at McMaster Continuing Education
February 1, 2024 - December 9, 2025
Bachelor of Arts at Wilfrid Laurier University
January 11, 2030 - June 1, 2023
Bachelor of Arts in Sociology at Wilfrid Laurier University
January 11, 2030 - June 1, 2023
Remote Diploma in Marketing at McMaster Continuing Education
February 1, 2024 - December 9, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services, Media & Entertainment