Marketing & Advertising graduate with hands-on experience in paid social (Meta Ads) and brand strategy. Currently managing social media, campaigns, and the digital presence for an interior design studio.

Matilde Faria

Marketing & Advertising graduate with hands-on experience in paid social (Meta Ads) and brand strategy. Currently managing social media, campaigns, and the digital presence for an interior design studio.

Available to hire

Marketing & Advertising graduate with hands-on experience in paid social (Meta Ads) and brand strategy. Currently managing social media, campaigns, and the digital presence for an interior design studio.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Social Media & Digital Marketing Freelancer at Quinta Style - Interior Design Studio
July 1, 2026 - Present
Manage and grow the studio’s social media presence, including content planning, copywriting, and post-production. Plan and run Meta Ads campaigns and support website management and updates to ensure content stays aligned with the brand’s visual identity.
Meta Pro Team - Ads Support (Meta - Pro Team) at Teleperformance - Meta
November 1, 2025 - July 1, 2026
Provided real-time ads support and campaign optimization for global brands on Instagram and Facebook. Diagnosed and resolved technical bugs across 20+ daily cases while guiding ad campaign performance improvements against KPIs. Recognized as Top Performer in the English market (March 2026) for exceeding KPI targets.
Meta Pro Team - Ads Support (Meta Ads & Facebook/Instagram support) at Teleperformance - Meta
November 1, 2025 - July 1, 2026
Supported global brands on Instagram and Facebook, guiding campaign optimization in real time. Recognized as Top Performer in the English market for exceeding all KPI targets (March 2026). Managed 20+ daily cases, diagnosing and resolving technical bugs to maintain campaign performance and platform reliability.
Ads Support Specialist at Meta Pro Team (Teleperformance) – Ads Support
November 1, 2025 - Present
Supports global brands/advertisers on Instagram and Facebook, resolving Ads Manager issues and guiding real-time campaign optimization. Managed a high volume of cases across multiple live chats, maintaining accuracy under pressure and diagnosing/resolving technical bugs with internal tools, escalating complex issues to engineering as needed.
Waitress / Delivery Service at Paco Bigotes
January 1, 2025 - Present
Delivered fast, attentive service in a busy restaurant environment, handling multiple simultaneous tables while maintaining a calm, friendly guest experience.
Waitress at Paco Bigotes
January 1, 2025 - December 31, 2025
Delivered fast, attentive service in a busy restaurant environment, managing multiple tables simultaneously while maintaining a calm, friendly guest experience.
Staff Member at 3D Fun Art Museum
January 1, 2023 - December 31, 2023
Brought interactive 3D art exhibits to life for visitors, blending customer service with light creative storytelling to engage children and families during visits.
Sales Promoter / Hostess de Portugal at Hospedeiras de Portugal & Young Diamonds Generation (including RANA, Fnac, Lidl, Lifecooler events)
January 1, 2017 - January 1, 2021
Represented brands at events and retail locations to increase sales and brand awareness. Supported promotional activities across multiple partners and contributed to sales lift and visibility through in-person brand representation.
Sales Promoter / Host (Hospedeiras de Portugal) at Hospedeiras de Portugal & Young Diamonds Generation
January 1, 2017 - January 1, 2021
Represented brands including RANA, Fnac, Lidl, and Life Cooler at events and retail locations to increase sales and brand awareness. Delivered brand representation and customer-facing promotion as part of large-scale activation activities.
Sales Promoter at Hospedeiras de Portugal & Young Diamonds Generation
January 1, 2017 - December 31, 2021
Represented brands at events and retail locations, contributing to increased sales and brand awareness.
Staff Member / Visitor Experience Assistant at Hospedarias de Portugal
January 1, 2017 - January 1, 2021
Welcomed visitors, supported daily operations; guided children and families through interactive exhibits; ensured safety and a fun, engaging visitor experience; promoted events and retail locations; increased sales and brand awareness.
Online Sales Assistant at Young Diamonds Generation
January 1, 2016 - December 31, 2017
Managed an online product catalog, sourcing and purchasing items based on individual client requests.
Retail Assistant at Retailer
January 1, 2016 - January 1, 2017
Assisted customers and provided services; managed stock and inventory.

Education

Secondary School at Sebastião e Silva Secondary School
January 1, 2016 - January 1, 2019
Marketing Strategy, Branding & Digital Advertising at IADE Creative University
January 1, 2021 - January 1, 2025
Bachelor in Marketing & Advertising at IADE - Creative University
January 1, 2021 - January 1, 2025
Erasmus in Marketing & Advertising at Universitat Abat Oliba CEU
January 1, 2022 - June 1, 2022
High School Diploma - Visual Arts at Sebastião e Silva Secondary School
January 1, 2016 - January 1, 2019
Bachelor's degree (Marketing & Advertising) at IADE - Creative University
January 1, 2021 - January 1, 2025
Exchange program (Marketing & Advertising) at Universitat Abat Oliba CEU
January 1, 2022 - June 30, 2022
High school diploma (Visual Arts) at Sebastião e Silva Secondary School
January 1, 2016 - January 1, 2019
Bachelor Marketing & Advertising at IADE - Creative University
January 1, 2021 - January 1, 2025
Marketing & Advertising (Erasmus project course work) at Universitat Abat Oliba CEU
January 1, 2022 - January 1, 2022
High School at Sebastião e Silva Secondary School
January 1, 2016 - January 1, 2019

Qualifications

Digital Marketing (Google)
January 1, 2020 - December 31, 2020
Meta Ads Training
January 1, 2025 - December 31, 2025
Digital Marketing (Google)
January 1, 2020 - August 3, 2026
Meta Ads Training (Meta)
January 1, 2025 - August 3, 2026
Digital Marketing
January 1, 2020 - August 3, 2026
Meta Ads Training
January 1, 2025 - August 3, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Software & Internet, Real Estate & Construction