Emerging communications professional currently completing a Master's in Public Relations and Strategic Communication at Queen Margaret University. Experienced in institutional communications at VINCI Airports, with a focus on internal and external communication, campaign support, copywriting, and content creation. Bringing a strong theoretical background and seeking similar roles in communications, PR, corporate storytelling, and related fields.…

Matilde Frota Soares

Emerging communications professional currently completing a Master's in Public Relations and Strategic Communication at Queen Margaret University. Experienced in institutional communications at VINCI Airports, with a focus on internal and external communication, campaign support, copywriting, and content creation. Bringing a strong theoretical background and seeking similar roles in communications, PR, corporate storytelling, and related fields.…

Available to hire

Emerging communications professional currently completing a Master’s in Public Relations and Strategic Communication at Queen Margaret University. Experienced in institutional communications at VINCI Airports, with a focus on internal and external communication, campaign support, copywriting, and content creation. Bringing a strong theoretical background and seeking similar roles in communications, PR, corporate storytelling, and related fields.

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Language

English
Fluent
Portuguese
Fluent
Japanese
Intermediate

Work Experience

Customer Service at Lola João Preto
December 25, 2019 - October 25, 2025
Created clients. Provided product recommendations, guaranteeing a positive impact. Assisted customers in choosing home decor and furniture pieces that matched their preferences. Outlined store presentation and visual merchandising.
Customer Service at Four Seasons Hotel Ritz Lisbon
December 1, 2022 - October 25, 2025
Promotion Service. Created clients. Served artisanal ice cream and delivered service details ensuring that every experience was presentable.
Communication Intern at ANA – Aeroportos de Portugal VINCI Airports Lisbon
October 1, 2023 - Present
Developed written content for internal and external audiences, researched Portuguese aviation history, and contributed to a digital museum project for institutional storytelling. Played a role in organizing gatherings and public functions, maintained communication databases ensuring accuracy, and assisted with website content updates and design improvements.
Bartender at TAPABUCHO MADAM BOO Lisbon
June 1, 2022 - January 1, 2025
Managed bar operations, included customer service, inventory management, and event coordination.
Waitress at Seven Seas Hotel Ritz Lisbon
September 1, 2021 - September 1, 2022
Provided exceptional dining service and assisted in various event planning activities.

Education

degree type at Queen Margaret University
January 11, 2030 - October 25, 2025
Master's Degree at Queen Margaret University
January 1, 2025 - January 1, 2026
Bachelor's Degree at Universidade Católica Portuguesa
January 1, 2020 - January 1, 2023
Bachelor's Degree at Universität Salzburg
September 1, 2022 - January 1, 2023
Bachelor's Degree at Escola Secundária Vergílio Ferreira
January 1, 2016 - January 1, 2020

Qualifications

Add your qualifications or awards here.

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