Mateusz Mielnicki

Conducted benchmarking analysis of competitors and delivered concrete recommendations; designed sketches, prototypes, and concepts for various projects including mobile apps and internal/external websites; evaluated existing websites and proposed improvements; created user personas and defined key functionalities; improved the quality of PowerPoint presentations used in project proposals.

Design and development of responsive, interactive websites using Figma, Framer and Webflow; automation of processes with Make.com, Airtable, Beehiiv; close collaboration with clients to understand requirements, provide progress updates, collect feedback, and implement iterations; recruitment and management of a small team of external web developers to ensure high quality work and timely delivery; delivering final projects with full adherence to client requirements and conducting UX/UI reviews to ensure satisfaction.

Optimized procedures and activities in back-office, finance and customer service departments through strategic reporting and analysis; facilitated visualisation and management of procedural documentation; managed a team of interns responsible for translating complex documentation into English; participated in strategic discussions and negotiations with clients and colleagues to support effective communication.