I am Matthew Williams, a seasoned software industry expert with nearly two decades of experience. With a unique blend of technical expertise, creative problem-solving, and leadership skills, I have consistently delivered high-quality solutions across diverse roles with a commitment to excellence and a shift-left philosophy which is evident in my achievements such as establishing/refining processes to eliminate hotfixes, leading global initiatives to advance others, managing remote teams all over the world, and ensuring industry standard compliance for web and mobile applications.\n\nMy career journey showcases adaptability and a passion for innovation, from developing automation frameworks from scratch to producing engaging Twitch streams that support charitable causes to leading successful teams. As a lifelong learner, I continually refine and build new skills through side projects and emerging technologies with humility and respect, enabling me to learn, thrive, and grow in any dynamic environment.

Matthew Williams

I am Matthew Williams, a seasoned software industry expert with nearly two decades of experience. With a unique blend of technical expertise, creative problem-solving, and leadership skills, I have consistently delivered high-quality solutions across diverse roles with a commitment to excellence and a shift-left philosophy which is evident in my achievements such as establishing/refining processes to eliminate hotfixes, leading global initiatives to advance others, managing remote teams all over the world, and ensuring industry standard compliance for web and mobile applications.\n\nMy career journey showcases adaptability and a passion for innovation, from developing automation frameworks from scratch to producing engaging Twitch streams that support charitable causes to leading successful teams. As a lifelong learner, I continually refine and build new skills through side projects and emerging technologies with humility and respect, enabling me to learn, thrive, and grow in any dynamic environment.

Available to hire

I am Matthew Williams, a seasoned software industry expert with nearly two decades of experience. With a unique blend of technical expertise, creative problem-solving, and leadership skills, I have consistently delivered high-quality solutions across diverse roles with a commitment to excellence and a shift-left philosophy which is evident in my achievements such as establishing/refining processes to eliminate hotfixes, leading global initiatives to advance others, managing remote teams all over the world, and ensuring industry standard compliance for web and mobile applications.\n\nMy career journey showcases adaptability and a passion for innovation, from developing automation frameworks from scratch to producing engaging Twitch streams that support charitable causes to leading successful teams. As a lifelong learner, I continually refine and build new skills through side projects and emerging technologies with humility and respect, enabling me to learn, thrive, and grow in any dynamic environment.

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Language

English
Fluent

Work Experience

QE Engineer IV at Granicus
May 1, 2019 - July 1, 2025
Significantly enhanced QA processes for 3 government SaaS applications, achieving a 90% reduction in defect leakage and eliminating hotfixes for over 3 years for a highly customizable and complex asset management system. Validated data integrity for over 250 US county jurisdictions’ permits, licenses, code enforcements, and inspections. Led automation initiatives using RSpec, WebdriverIO, and Cypress, increasing automated test coverage by 60% and reducing regression testing time by 50%. Automated Mobile Application using Robot Framework and Appium. Stood up mock server and wrote unit tests in MSTest to validate project’s DTOs, adding 40% to overall code coverage. Ensured 100% WCAG 2.1 compliance for web applications, passing third-party audits to satisfy state government regulations. Developed and executed performance and load tests for over 500 complex API endpoints with complete data validation using JMeter. Refined and led Sprint Planning and Story Refinement meetings with Devel
QE Engineer II at Spectrum 3D
April 1, 2017 - March 1, 2019
Developed and maintained RSpec automation frameworks for 7 SaaS B2B and B2C projects, achieving 100% automation test coverage that eliminated hotfixes and defective products saving the company from eating the cost of reprints. Created and maintained Jenkins CI/CD pipelines and server farm enabling 30% faster release cycles by ensuring zero testing downtime for deployments. Leveraged SQL queries and REST APIs to validate data integrity and schemas across large complex data structures. Built an image diff validation tool that ensured custom created patterns were positioned on Spectrum’s 3D model customizer with 100% accuracy before being sent to Under Armour, JBL, Stanley, and others client’s physical production facilities eliminating misprint cost. Starred in 3 commercials produced by Pollinate’s media marketing team.
QA Manager at Glu Mobile
December 1, 2015 - April 1, 2017
Spearheaded development and implementation of standardized QA processes utilizing Agile methodology, enhancing team efficiency and product quality. Automated Mobile Application using XCUI reducing regression testing time by 30%. Managed budgeting, cost analysis, and scheduling for remote QA team of 15+ testers, optimizing resource allocation reducing testing cycles and cost. Conducted interviews, hired top talent, created comprehensive onboarding documentation and test plans to ensure seamless team integration. Monitored and reported key performance indicators (KPIs) and test metrics to the Studio Director, driving data-informed strategic decisions. Administered and optimized JIRA database, establishing streamlined workflows, sprints, and milestones to improve project tracking and team collaboration. Designed and implemented user interfaces with animations in Unity for a mobile application, enhancing end user experience with a focus on “surprise and delight”. Wrote technical design
QA Engineer I at TurboSquid
August 1, 2013 - December 1, 2015
Converted a Java-based automation framework into a robust RSpec suite for a Rails project, boosting test efficiency by 40% and enabling seamless integration with modern development pipelines. Validated critical 3D model generator and payment systems, ensuring accuracy in rendering and transaction processing, safeguarding revenue and user trust. Executed end-to-end testing, including User Acceptance Testing, smoke testing, functional testing, and full regression suites.
QA Lead at Gameloft
April 1, 2011 - August 1, 2013
Optimized budgeting and scheduling for test cycles across remote QA teams, reducing testing costs by 20% while maintaining aggressive release timelines. Led flawless iOS and Android app submission processes, ensuring 100% compliance with platform standards and achieving on-time releases for all major updates. Managed a remote team of 30 testers and 2 internal testers, fostering a culture of excellence and delivering high-quality results under tight deadlines. Guaranteed COPPA compliance by enforcing stringent privacy measures and child-safe application standards, creating a secure and engaging environment for young users.
Manual QA Tester at Electronic Arts
January 1, 2009 - April 1, 2011
Validated stability and design for Free2Play web-based games and high-profile AAA titles, including The Sims 3, PGA Tour Golf, NHL, and SimCity Next. Monitored site health and traffic for Free2Play website, conducting user acceptance testing, regression performance testing, and microtransaction validation. Documented detailed, actionable bug reports for flagship products, achieving a 90% fix rate and reducing critical defects by 25%. Trained and mentored new and underperforming testers boosting performance by 70% through hands-on coaching. Managed JIRA database and vetted submitted tickets to ensure standardized quality increasing acceptance and fix rate. Led cross-platform multiplayer playtest lab, coordinating testing sessions that identified latency, protocol and compatibility issues. Supervised a night crew of five testers, fostering a high-performing team that consistently exceeded KPI requirements. Top bug reporter across all projects with the highest fix rate.
Founder & Executive Producer at SickDayStudios
March 1, 2022 - Present
Produced a fun and engaging Twitch stream, growing viewership by 1500% in six months through engaging content and strategic analysis of metrics. Created all art assets, animations, transitions, sound effects, and original music, enhancing production quality and boosting viewer engagement with a cohesive brand identity. Partnered with Humble Bundle, directing 100% of proceeds to the Child’s Play charity. Designed and implemented an incentive program with free game giveaways, increasing average watch time by 90% and keeping a consistent stream schedule to fostering a loyal viewer community. Managed end-to-end production using OBS Studio and custom plugins, delivering consistent, high-quality broadcasts across platforms. Edited video clips in Adobe Premiere Pro following current trends for YouTube Shorts, TikToks, and Instagram to funnel cross-platform audiences aiding in increased viewership.

Education

Bachelor of Arts, Philosophy at Louisiana State University
January 1, 2006 - January 1, 2010

Qualifications

C# Automation Certification
January 1, 2018 - December 18, 2025
Ruby Automation Certification
January 1, 2018 - December 18, 2025
Learning Agility
January 1, 2024 - December 18, 2025
Managing Meetings
January 1, 2024 - December 18, 2025
Product Management First Steps
January 1, 2024 - December 18, 2025
Software Design: Developing Effective Requirements
January 1, 2024 - December 18, 2025
Creating an Adaptable Team
January 1, 2024 - December 18, 2025
Delivering Results Effectively
January 1, 2024 - December 18, 2025
Overcoming Decision Making Traps
January 1, 2024 - December 18, 2025
Leading Yourself
January 1, 2024 - December 18, 2025
Headspace Guide to Mindful Workdays
January 1, 2024 - December 18, 2025

Industry Experience

Software & Internet, Government, Media & Entertainment, Professional Services, Education