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Hi, I'm Mark Angelo I. Umacam, a detail-oriented Operations and Project Management professional with a Computer Science background. I specialize in organizing workflows, maintaining accurate records, and supporting teams with clear communication, especially in remote settings. I've helped government units and freelancers streamline processes, set up scalable systems, and improve operational visibility through structured SOPs and data tracking. I'm proactive, reliable, and thrive in collaborative environments.…Hi, I'm Mark Angelo I. Umacam, a detail-oriented Operations and Project Management professional with a Computer Science background. I specialize in organizing workflows, maintaining accurate records, and supporting teams with clear communication, especially in remote settings. I've helped government units and freelancers streamline processes, set up scalable systems, and improve operational visibility through structured SOPs and data tracking. I'm proactive, reliable, and thrive in collaborative environments.

Mark Angelo I. Umacam

Project Manager, Production Manager, Production Coordinator, +2

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Hi, I'm Mark Angelo I. Umacam, a detail-oriented Operations and Project Management professional with a Computer Science background. I specialize in organizing workflows, maintaining accurate records, and supporting teams with clear communication, especially in remote settings. I've helped government units and freelancers streamline processes, set up scalable systems, and improve operational visibility through structured SOPs and data tracking. I'm proactive, reliable, and thrive in collaborative environments.…Hi, I'm Mark Angelo I. Umacam, a detail-oriented Operations and Project Management professional with a Computer Science background. I specialize in organizing workflows, maintaining accurate records, and supporting teams with clear communication, especially in remote settings. I've helped government units and freelancers streamline processes, set up scalable systems, and improve operational visibility through structured SOPs and data tracking. I'm proactive, reliable, and thrive in collaborative environments.

Available to hire

Hi, I’m Mark Angelo I. Umacam, a detail-oriented Operations and Project Management professional with a Computer Science background. I specialize in organizing workflows, maintaining accurate records, and supporting teams with clear communication, especially in remote settings.

I’ve helped government units and freelancers streamline processes, set up scalable systems, and improve operational visibility through structured SOPs and data tracking. I’m proactive, reliable, and thrive in collaborative environments.

Skills

ChatGPT

Canva

Experience Level

ChatGPT

Intermediate

Canva

Intermediate

Work Experience

Technical Operations & Administrative Assistant at Municipal Government Unit

March 1, 2026 - Present

Assisted in organizing and tracking business permit applications and operational records; managed documentation workflows and verified submitted requirements for processing; maintained accurate database and spreadsheet records for daily operations; coordinated text-based follow ups regarding missing requirements and applications updates; supported internal administrative processes to improve workflow organization and tracking.

Freelance Operations & Workflow Support at Self-employed / Freelance

November 1, 2025 - April 1, 2026

Assisted small businesses in improving workflow organizations and day-to-day operational processes; created business websites and organized digital systems to improve customer accessibility and online visibility; set up automated appointments scheduling workflows with calendar and email integrations; organized client data tracking systems to reduce manual work and improve operational visibility; supported service-based business with workflow setup, scheduling organization, and administrative system improvements.