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I am a highly strategic Content Leader and Client Relations expert with over 10 years of progressive experience, specializing in autonomous cross-border project management and AI-driven content optimization. I have successfully managed US and Canadian client portfolios, trained specialized GPT models to enforce brand consistency and tone, and collaborated with teams across design, product, and sales to deliver on-brand content and campaigns. I excel at briefing high-value stakeholders, elevating email marketing performance to industry-leading open rates (30%+), and driving credibility through branding kits, lead magnets, and compelling content for lead capture. I am seeking a challenging remote role to further growth through strategic planning, digital collaboration, and hands-on leadership.…I am a highly strategic Content Leader and Client Relations expert with over 10 years of progressive experience, specializing in autonomous cross-border project management and AI-driven content optimization. I have successfully managed US and Canadian client portfolios, trained specialized GPT models to enforce brand consistency and tone, and collaborated with teams across design, product, and sales to deliver on-brand content and campaigns. I excel at briefing high-value stakeholders, elevating email marketing performance to industry-leading open rates (30%+), and driving credibility through branding kits, lead magnets, and compelling content for lead capture. I am seeking a challenging remote role to further growth through strategic planning, digital collaboration, and hands-on leadership.

MAX OPOLENTO

Graphic Designer, Video Editor, Content Strategist, +4

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I am a highly strategic Content Leader and Client Relations expert with over 10 years of progressive experience, specializing in autonomous cross-border project management and AI-driven content optimization. I have successfully managed US and Canadian client portfolios, trained specialized GPT models to enforce brand consistency and tone, and collaborated with teams across design, product, and sales to deliver on-brand content and campaigns. I excel at briefing high-value stakeholders, elevating email marketing performance to industry-leading open rates (30%+), and driving credibility through branding kits, lead magnets, and compelling content for lead capture. I am seeking a challenging remote role to further growth through strategic planning, digital collaboration, and hands-on leadership.…I am a highly strategic Content Leader and Client Relations expert with over 10 years of progressive experience, specializing in autonomous cross-border project management and AI-driven content optimization. I have successfully managed US and Canadian client portfolios, trained specialized GPT models to enforce brand consistency and tone, and collaborated with teams across design, product, and sales to deliver on-brand content and campaigns. I excel at briefing high-value stakeholders, elevating email marketing performance to industry-leading open rates (30%+), and driving credibility through branding kits, lead magnets, and compelling content for lead capture. I am seeking a challenging remote role to further growth through strategic planning, digital collaboration, and hands-on leadership.

Available to hire

I am a highly strategic Content Leader and Client Relations expert with over 10 years of progressive experience, specializing in autonomous cross-border project management and AI-driven content optimization. I have successfully managed US and Canadian client portfolios, trained specialized GPT models to enforce brand consistency and tone, and collaborated with teams across design, product, and sales to deliver on-brand content and campaigns.

I excel at briefing high-value stakeholders, elevating email marketing performance to industry-leading open rates (30%+), and driving credibility through branding kits, lead magnets, and compelling content for lead capture. I am seeking a challenging remote role to further growth through strategic planning, digital collaboration, and hands-on leadership.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Content Manager at Your Freedom Project, LLC

August 1, 2025 - August 1, 2025

Led brand voice alignment and full-cycle content/branding across web design, UI/UX, product, marketing and sales for a portfolio of US and Canadian clients. Managed deadlines and cross-timezone communication autonomously. Guided cross-functional teams to deliver on-brand assets for webcasts, social media, graphics and video. Trained specialized GPT models to enforce brand guidelines and audience personality, using Gemini and Meta AI to generate strategic content calendars. Developed branding kits, lead magnets, and content for lead capture; improved email campaigns to achieve 30%+ open rates. Served as Content Strategist and Branding Manager, directing content calendars and AV live webcast planning.

Marketing Trainee at The First Islatel

December 1, 2022 - December 1, 2022

Drove hotel's market presence and revenue by integrating creative development and sales strategy; handled graphic design, content copywriting, influencer marketing, sales supervision and partner management; developed full-cycle content for marketing channels; managed partnerships and influencer program; supervised sales performance.

Customer Welfare Officer at Pangasinan IElectric Cooperative

January 1, 2022 - January 1, 2022

Provided information and assistance to consumers, addressed complaints, managed inquiries and grievances, ensuring efficient response and positive public relations.

Client Relations Officer II at Philippine Retirement Authority (PRA)

September 1, 2020 - September 1, 2020

Managed the critical intersection of client services, regulatory compliance, and business development to promote the Philippines as a premier retirement destination. Conducted SRRVisa processing, served as an official Resource Speaker and representative at events, delivered program briefings to key stakeholders, and contributed to accredited partnerships expansion.

Administrative Assistant at Philippine Retirement Authority (PRA)

April 1, 2017 - April 1, 2017

Supported Corporate Planning and Marketing departments; prepared high-level presentations and reviewed external communications to ensure messaging clarity and agency standards.

Call-out Agent (Market Research) at Asticom Technology Inc

April 1, 2016 - April 1, 2016

Outbound market intelligence role for Globe Telecom; handled VIP Platinum Accounts; conducted consumer interviews and surveys; served as a direct channel between consumers and internal strategy teams; maintained data integrity and confidentiality.

College Instructor at STI College -Fairview

April 1, 2015 - April 1, 2015

Taught Travel, Cultural Studies, Tourism Management; applied creative solutions and adaptive teaching methodologies; managed course load and deadlines while prioritizing student well-being and adherance to curriculum.

Customer Service Representative at Convergys

October 1, 2014 - October 1, 2014

Provided high-volume customer support for US telecommunications accounts (AT&T Prepaid); achieved strong First Contact Resolution and managed inquiries via phone while adhering to SLAs.