MA

Mayara Andressa Rosa dos Santos Lima

Available to hire

I’m a detail-oriented Language and Content Specialist and Language QA Evaluator with a strong background in transcription quality assurance, systematic data evaluation, and multimedia data collection (audio-to-text…

About

I’m a detail-oriented Language and Content Specialist and Language QA Evaluator with a strong background in transcription quality assurance, systematic data evaluation, and multimedia data collection (audio-to-text alignment, video and photo documentation, and dataset integrity checks). I work with strict guidelines—verifying style manual compliance, timestamps and speaker tags, syntax and nuance accuracy, and producing high-fidelity evaluation outputs that support AI model training.

I’m fully bilingual in Portuguese (native) and English (advanced), and I enjoy turning complex, multilingual material into clear, consistent, and reliable results. In addition to transcription and evaluation, I’ve supported customer journey and process audits, survey and data collection projects, and rubric-based grading of text and model responses to identify logical inconsistencies and improve overall quality.

  • 4 years' experience
  • Joined September 2026

Languages

  • PortugueseFluent
  • EnglishAdvanced

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education

Work experience

Freelance Language Specialist & Quality Evaluator · Remote projectsJan 2022 – Present · 4 yrs 11 mos

Conducted transcription and peer-review quality assurance on complex audio datasets, ensuring strong adherence to style manuals, specialized terminology, timestamp accuracy, and speaker tagging. Evaluated diverse text outputs against rubric-based criteria, providing qualitative justifications, factual precision ratings, and identifying logical inconsistencies. Executed protocol-driven video recording and photographic capture to support dataset creation and field verification, maintaining framing, lighting, metadata, and quality benchmarks. Performed multi-point audits of customer communication flows and service procedures and produced actionable reports using structured benchmark criteria. Supported survey analysis and data collection validation tasks while maintaining standards for data integrity, completeness, and reporting accuracy, including higher-quality outputs for AI model training.

Certifications and awards

Bachelor’s Degree in Arts – Portuguese and English Languages & Literature (Licenciatura em Letras)2020 – 2024

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