Available to hire
I am a senior UX designer with 20+ years building end-to-end digital experiences across healthcare, education, entertainment, and more. I partner with product, research, and engineering teams to craft intuitive, scalable design systems and compelling user journeys. I thrive in fast-paced environments, lead with curiosity, and value collaboration and practical outcomes.
My work spans mobile apps, responsive websites, and SaaS platforms. I enjoy mentoring teams, shaping strategy, and translating complex requirements into elegant, measurable solutions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Sr. UI/UX Designer at Universal Technical Institute
August 1, 2025 - PresentMerged two intranets into one due to M&A; transformed legacy software into a modern intranet. Led UX research plan, stakeholder interviews, and user journey mapping; designed wireframes, annotated comps, and interactive prototypes; developed a design system in Figma; leveraged AI to accelerate ideation and prototyping. Collaborated with product, development, and IT teams in a remote, fast-paced environment.
Sr. UI/UX Designer at Inland Empire Health Plan
July 1, 2025 - October 9, 2025Transformed legacy intranet into a modern, scalable platform; presented UX plans and prototypes to senior leadership and delivered training. Led UX research (stakeholder interviews, personas, journey mapping) and designed wireframes, annotated comps, and prototypes; built a design system in Figma; integrated AI into workflows and aligned UX activities with the software development lifecycle; managed roadmap tasks in Azure DevOps.
Sr. UI/UX Designer at Yapi
February 1, 2024 - October 9, 2025Led UX design of responsive web apps for a healthcare B2B SaaS startup, modernizing legacy software for dental patients and office staff. Rebuilt the design system, defined architecture, and led design sprints; conducted usability testing, contextual inquiry, affinity mapping, competitive analysis, and A/B testing; produced wireframes, annotated comps, and interactive prototypes; delivered end-to-end UX strategy and mentored junior designers.
Sr. UX Designer at Kaiser Permanente
December 1, 2021 - October 9, 2025 Worked on the kp.org app and responsive web for Pharmacy, Medical Records, and AEM templates (B2B, B2C). Applied user research findings; created wireframes, user flows, annotated comps, and interactive prototypes; reconciled business, user, and technical requirements; contributed to design system components and WCAG; presented to stakeholders and cross-functional teams.
Sr. UX Strategist at Genius Sports
March 1, 2018 - October 9, 2025Developed UX strategy for gaming products in partnership with MGM, MLB, NBA, PGA, Premier League. Designed B2C responsive websites and mobile apps; supervised an international team; conducted stakeholder and user interviews; gathered business requirements and specified solutions; used Sketch.
Experience Designer at Team One
August 1, 2017 - October 9, 2025Designed responsive UX for B2C ecommerce sites for Lexus and Décor in an agency setting; used Sketch; gathered user tasks, business and functional requirements; conducted competitive analysis; produced user flows, wireframes, interactive prototypes, annotations, site maps, and content inventories.
Director of Experience Design at Ace Metrix
April 1, 2017 - October 9, 2025Directed UX design of multiple products for a B2B SaaS startup; transformed legacy application leveraging AI (AI/ML/NLP). Conducted stakeholder and user interviews, usability testing, data analytics; documented business and technical requirements; created personas, user flows, wireframes, annotated comps, and interactive prototypes; managed a team of five; informed decisions with Pendo analytics; utilized HTML and CSS.
Sr. Experience Designer at SapientNitro (Publicis Sapient)
November 1, 2014 - October 9, 2025Designed UX for consumer mobile apps (iOS native) and responsive websites for Target, MGM Resorts, Medtronic; applied emotional design to create intuitive experiences; produced documentation, wireframes, annotations, site maps, user flows, and prototypes; reconciled business, user, and technical requirements; defined design patterns; used Axure and InVision.
Sr. Experience Designer at Sensis
June 1, 2013 - October 9, 2025Led UX design: wireframes, site maps, personas, user flows, IA in an Agile environment; conducted UX research including stakeholder interviews, ethnographic interviews, user needs analysis, heuristic evaluations, competitive analysis, usability testing, content inventory and audit; CMS work.
Sr. Interaction Designer at Universal Music Group
July 1, 2012 - October 9, 2025Created UI, design flows, storyboards, wireframes, mockups, and interactive prototypes; crafted information architecture for enterprise web applications; contributed HTML/CSS work to front-end delivery.
Product Designer / Lab Manager at Comm Tech Lab
May 1, 2005 - October 9, 2025Managed a team of five; developed award-winning products for gaming and learning in an agency environment; contributed to product design and lab operations.
Faculty / Instructor at Dept of Telecommunication, Information Studies & Media, Michigan State University
July 1, 2004 - October 9, 2025Taught five upper-level courses over several semesters on topics in web and UX design.
Sr. UI/UX Designer at Universal Technical Institute
August 1, 2025 - PresentMerged two intranets into one due to M&A; transformed legacy software into modern intranet; Led UX research: created comprehensive UX plan, conducted stakeholder interviews, user journey mapping; Led UX design: created wireframes, annotated comps, prototypes, design system in Figma; leveraged Gen AI
Sr. UI/UX Designer at Inland Empire Health Plan
July 1, 2025 - October 9, 2025Transformed legacy software into modern intranet; presented to senior stakeholders; conducted training; Led UX research: stakeholder interviews, personas, user journey mapping; Led UX design: wireframes, annotated comps, prototypes, design system in Figma; leveraged AI; Integrated UX activities into the software development lifecycle and project roadmaps; Synthesized customer needs into timeboxed, actionable, and verifiable tasks using Azure DevOps (ADO)
Sr. UI/UX Designer at Yapi
February 1, 2024 - October 9, 2025Led UX design of responsive web apps at a healthcare B2B SaaS startup, for dental patients and office staff; Transformed legacy software application into modern web app; overhauled Design System documentation; Worked 100% remote; architect, specified solutions; used data to inform decisions; led design sprints; Led UX research: usability testing, contextual inquiry, affinity mapping, competitive analysis, A/B testing; Created wireframes, annotated comps, interactive prototypes, user flows using Figma, Miro, JIRA, Pendo; Developed comprehensive UX strategy that aligned user and business objectives, increasing client revenue; Mentored junior UX Designer
Sr. UX Designer at Kaiser Permanente Healthcare
December 1, 2021 - October 9, 2025Worked on app and responsive web for kp.org: Pharmacy, Medical Records, AEM templates (B2B, B2C); Applied user research findings; created wireframes, user flows, annotated comps, interactive prototypes; Reconciled business, user, technical requirements; specified solutions; design system components, WCAG; Presented to and iterated with stakeholders and team members; Worked on consumer and enterprise products; used Figma, Miro, JIRA, Confluence, Teams, Epic Systems
Sr. UX Strategist at Genius Sports
March 1, 2018 - October 9, 2025Developed UX strategy of gaming products in partnership with MGM, MLB, NBA, PGA, Premier League; Created UX design of B2C responsive websites and mobile apps; supervised personnel; international team; Conducted stakeholder, user interviews; Gathered business requirements, specified solutions; used Sketch
Sr. Experience Designer at Team One
August 1, 2017 - October 9, 2025Designed responsive UX of B2C ecommerce sites for Lexus, Décor; used Sketch; Gathered user tasks, business and functional requirements; competitive analysis; specified solutions; Created user flows, wireframes, interactive prototypes, annotations, site maps, content inventory/audit
Director of Experience Design at Ace Metrix
April 1, 2017 - October 9, 2025Directed UX design of multiple products for responsive websites and mobile apps at a B2B SaaS startup; Transformed legacy application into modern web app leveraging AI; Conducted stakeholder interviews, user interviews, usability testing, data analytics, usability testing; Documented business and technical requirements, specified solutions, IA; presented to stakeholders; Created persona, user flows, wireframes, annotated comps, interactive prototypes; Managed team of five; used data and Pendo to inform decisions; also used HTML, CSS, SASS
Sr. Experience Designer at SapientNitro (Publicis Sapient)
November 1, 2014 - October 9, 2025Designed UX for consumer mobile apps (iOS Native) and responsive websites; leveraged emotional design to create intuitive, engaging experiences in user-centered products; Created documentation, wireframes, annotations, site maps, user flows, prototypes; Reconciled business, user, and technical requirements; specified solutions, design patterns
Sr. Interaction Designer at Universal Music Group
July 1, 2012 - October 9, 2025Created UI, design flows, storyboards, wireframes, mockups, interactive prototypes, information architecture; Designed UI of enterprise products for global web applications; also used HTML, CSS
Product Designer / Lab Manager at Comm Tech Lab
May 1, 2005 - October 9, 2025Managed team of five; developed award winning products for gaming and learning in agency environment
Faculty / Instructor at Dept of Telecommunication, Information Studies & Media, Michigan State University
July 1, 2004 - October 9, 2025Taught five upper-level courses over several semesters on topics in web and UX design
Sr. UI/UX Designer at Universal Technical Institute
August 1, 2025 - PresentMerged two intranets into one due to M&A; transformed legacy software into modern intranet; Led UX research: created comprehensive UX plan, conducted stakeholder interviews, user journey mapping; Led UX design: created wireframes, annotated comps, prototypes, design system in Figma; leveraged Gen AI.
Sr. UI/UX Designer at Inland Empire Health Plan
July 1, 2025 - October 9, 2025Transformed legacy software into modern intranet; presented to senior stakeholders; conducted training; Led UX research: stakeholder interviews, personas, user journey mapping; design system; integrated AI; integrated UX activities into SDLC and project roadmaps; synthesized customer needs into timeboxed, actionable tasks using Azure DevOps (ADO).
Sr. UI/UX Designer at Yapi
February 1, 2024 - October 9, 2025Led UX design of responsive web apps at a healthcare B2B SaaS startup; overhauled design system documentation; architected, specified solutions; led design sprints; 100% remote; usability testing; created wireframes, annotated comps, interactive prototypes, user flows; developed comprehensive UX strategy aligning user and business objectives; increased client revenue; mentored junior UX Designer.
Sr. UX Designer at Kaiser Permanente Healthcare
December 1, 2021 - October 9, 2025Worked on kp.org app and responsive web: Pharmacy, Medical Records, AEM templates (B2B, B2C); applied user research findings; created wireframes, user flows, annotated comps, interactive prototypes; reconciled business, user, and technical requirements; specified solutions; design system components; presented to stakeholders; worked on consumer and enterprise products; used Figma, Miro, JIRA, Confluence, Teams, Epic Systems.
Sr. UX Strategist at Genius Sports
March 1, 2018 - October 9, 2025Developed UX strategy of gaming products in partnership with MGM, MLB, NBA, PGA, Premier League; created UX design of B2C responsive websites and mobile apps; supervised personnel; international team; conducted stakeholder, user interviews; gathered business requirements, specified solutions; used Sketch.
Sr. Experience Designer at Team One
August 1, 2017 - October 9, 2025Designed responsive UX of B2C ecommerce sites for Lexus, Décor in an agency environment; used Sketch; gathered user tasks, business and functional requirements; competitive analysis; specified solutions; created user flows, wireframes, interactive prototypes, annotations, site maps, content inventory/audit.
Director of Experience Design at Ace Metrix
April 1, 2017 - October 9, 2025Directed UX design of multiple products for responsive websites and mobile apps at a B2B SaaS startup; transformed legacy application into modern web app leveraging artificial intelligence (AI, ML, NLP); conducted stakeholder interviews, user interviews, usability testing, data analytics; documented business and technical requirements; created persona, user flows, wireframes, annotated comps, interactive prototypes; managed a team of five; used HTML, CSS, SAS; also used Pendo.
Sr. Experience Designer at SapientNitro (Publicis Sapient)
November 1, 2014 - October 9, 2025B2C ecommerce clients include Target, MGM Resorts, Medtronic; designed UX for consumer mobile apps (iOS Native) and responsive websites; leveraged emotional design to create intuitive, engaging experiences; created documentation, wireframes, annotations, site maps, user flows, prototypes; reconciled business, user, and technical requirements; specified solutions, design patterns; Tools: Axure, InVision.
Sr. Experience Designer at Sensis
June 1, 2013 - October 9, 2025B2C ecommerce clients include San Diego Gas & Electric, ProAmerica Bank, Metrolink, LA Care; Led UX design: wireframes, site maps, personas, user flows, user scenarios, IA in agile team environment; Led UX research: stakeholder interviews, ethnographic interviews, user needs analysis, heuristic evaluations, competitive analysis, usability testing, content inventory and audit; CMS.
Sr. Interaction Designer at Universal Music Group
July 1, 2012 - October 9, 2025Created UI, design flows, storyboards, wireframes, mockups, interactive prototypes, information architecture; Designed user interface of enterprise products for global web applications; also used HTML, CSS.
Product Designer / Lab Manager at Comm Tech Lab
May 1, 2005 - October 9, 2025Managed team of five; developed award winning products for gaming and learning in agency environment.
Faculty / Instructor at Dept of Telecommunication, Information Studies & Media, Michigan State University
July 1, 2004 - October 9, 2025Taught five upper-level courses over several semesters on topics in web and UX design.
Sr. UI/UX Designer at Universal Technical Institute
August 1, 2025 - PresentMerged two intranets into one due to a company merger; transformed legacy software into a modern intranet; led UX research and design system creation in Figma.
Sr. UI/UX Designer at Inland Empire Health Plan
July 1, 2025 - October 9, 2025Transformed legacy software into a modern intranet; presented to senior stakeholders; conducted training; designed system in Figma and integrated AI into workflows.
Sr. UI/UX Designer at Yapi
February 1, 2024 - October 9, 2025Led UX design of responsive web apps for a healthcare B2B SaaS startup; overhauled Design System documentation; conducted design sprints and remote collaboration.
Sr. UX Designer at Kaiser Permanente Healthcare
December 1, 2021 - October 9, 2025Worked on kp.org mobile and web apps, including Pharmacy and Medical Records; applied user research findings; contributed to design system components and WCAG compliance.
Sr. UX Strategist at Genius Sports
March 1, 2018 - October 9, 2025Developed UX strategy for gaming products in partnership with MGM, MLB, NBA, PGA, and Premier League; led cross-functional team; conducted stakeholder and user interviews.
Sr. Experience Designer at Team One
August 1, 2017 - October 9, 2025Designed responsive UX for Lexus and Décor B2C ecommerce; performed tasks analysis, competitive analysis, and created user flows, wireframes, and interactive prototypes.
Director of Experience Design at Ace Metrix
April 1, 2017 - October 9, 2025Directed UX design for multiple B2B SaaS products; leveraged AI/ML/NLP to modernize legacy applications; managed a team and used data to inform decisions.
Sr. Experience Designer at SapientNitro (Publicis Sapient)
November 1, 2014 - October 9, 2025Designed UX for B2C ecommerce including Target, MGM Resorts, and Medtronic; created wireframes, site maps, and interactive prototypes; reconciled business, user, and technical requirements.
Sr. Experience Designer at Sensis
June 1, 2013 - October 9, 2025Led UX design for B2C ecommerce clients; produced personas, user flows, IA, and conducted usability testing and content inventory/audit.
Sr. Interaction Designer at Universal Music Group
July 1, 2012 - October 9, 2025Created UI, design flows, storyboards, wireframes, mockups, and interactive prototypes; contributed to enterprise web apps and content platforms.
Product Designer / Lab Manager at Comm Tech Lab
May 1, 2005 - October 9, 2025Managed a five-person team; developed award-winning products for gaming and learning in an agency environment.
Faculty / Instructor at Department of Telecommunication, Information Studies & Media, Michigan State University
July 1, 2004 - October 9, 2025Taught five upper-level courses over several semesters on web and UX design.
Education
Master’s in Digital Media Art & Technology at Michigan State University, East Lansing, MI
January 11, 2030 - October 9, 2025Bachelor’s in Telecommunication, Information Studies, and Media at Michigan State University, East Lansing, MI
January 11, 2030 - October 9, 2025Master’s in Digital Media Art & Technology at Michigan State University
January 11, 2030 - October 9, 2025Bachelor’s in Telecommunication, Information Studies, and Media at Michigan State University
January 11, 2030 - October 9, 2025Master's in Digital Media Art & Technology at Michigan State University
January 11, 2030 - October 9, 2025Bachelor's in Telecommunication, Information Studies, and Media at Michigan State University
January 11, 2030 - October 9, 2025Master's in Digital Media Art & Technology at Michigan State University
January 11, 2030 - October 9, 2025Bachelor’s in Telecommunication, Information Studies, and Media at Michigan State University
January 11, 2030 - October 9, 2025Qualifications
Industry Experience
Healthcare, Media & Entertainment, Software & Internet, Education, Energy & Utilities, Gaming, Telecommunications, Retail, Professional Services, Financial Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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