I am a dynamic sales and technical support professional with experience in outbound sales, appointment setting, team leadership, customer care, and user-focused technical solutions. I thrive in cross-functional teams and enjoy building efficient processes to deliver value for customers and businesses.

MOHAMMAD BEYDOUN

I am a dynamic sales and technical support professional with experience in outbound sales, appointment setting, team leadership, customer care, and user-focused technical solutions. I thrive in cross-functional teams and enjoy building efficient processes to deliver value for customers and businesses.

Available to hire

I am a dynamic sales and technical support professional with experience in outbound sales, appointment setting, team leadership, customer care, and user-focused technical solutions. I thrive in cross-functional teams and enjoy building efficient processes to deliver value for customers and businesses.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

Arabic
Fluent
English
Fluent
Japanese
Beginner
French
Beginner

Work Experience

Sales Team Lead – Outbound Solutions at Outbound Solutions
March 1, 2025 - Present
Led and coached outbound sales team to exceed KPIs; developed optimized sales processes and forecasting workflows; conducted weekly coaching and QA to improve performance; collaborated with Marketing & Customer Success teams.
Sales Representative – NexoBridge at NexoBridge
March 1, 2025 - October 1, 2025
Executed targeted outreach to secure qualified meetings; customized messaging to improve conversions; managed pipeline with SDR leadership; identified prospect needs to deliver high-quality opportunities.
Sales Marketing Executive – Yellow Pages / Pages Jaunes (Canada) at Yellow Pages / Pages Jaunes
May 1, 2024 - December 1, 2024
Advised SMBs on SEO, branding, and online presence; managed listings and digital visibility; improved engagement and ranking performance.
Store Cashier & Technical Support – Astro Gaming Lounge at Astro Gaming Lounge
October 1, 2022 - October 1, 2023
Managed customer service and POS operations; troubleshot gaming systems and networks; maintained systems for smooth daily operations.

Education

B.A. Computer Science at American University of Science and Technology (AUST)
January 11, 2030 - February 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment