Available to hire
I am a dynamic sales and technical support professional with experience in outbound sales, appointment setting, team leadership, customer care, and user-focused technical solutions. I thrive in cross-functional teams and enjoy building efficient processes to deliver value for customers and businesses.
Skills
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Language
Arabic
Fluent
English
Fluent
Japanese
Beginner
French
Beginner
Work Experience
Sales Team Lead – Outbound Solutions at Outbound Solutions
March 1, 2025 - PresentLed and coached outbound sales team to exceed KPIs; developed optimized sales processes and forecasting workflows; conducted weekly coaching and QA to improve performance; collaborated with Marketing & Customer Success teams.
Sales Representative – NexoBridge at NexoBridge
March 1, 2025 - October 1, 2025Executed targeted outreach to secure qualified meetings; customized messaging to improve conversions; managed pipeline with SDR leadership; identified prospect needs to deliver high-quality opportunities.
Sales Marketing Executive – Yellow Pages / Pages Jaunes (Canada) at Yellow Pages / Pages Jaunes
May 1, 2024 - December 1, 2024Advised SMBs on SEO, branding, and online presence; managed listings and digital visibility; improved engagement and ranking performance.
Store Cashier & Technical Support – Astro Gaming Lounge at Astro Gaming Lounge
October 1, 2022 - October 1, 2023Managed customer service and POS operations; troubleshot gaming systems and networks; maintained systems for smooth daily operations.
Education
B.A. Computer Science at American University of Science and Technology (AUST)
January 11, 2030 - February 26, 2026Qualifications
Industry Experience
Software & Internet, Retail, Professional Services, Media & Entertainment
Skills
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