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Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment. Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.…Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment. Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.

Mirela Bendo

Back-End Developer, Web Developer, SEO Expert

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Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment. Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.…Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment. Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.

Available to hire

Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment.

Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Italian

Beginner

Work Experience

Application Support Analyst at Alacer

March 1, 2026 - Present

Provides application support for hospitality software by diagnosing and resolving technical issues. Manages support cases and maintains high customer satisfaction. Collaborates with internal teams to handle escalations and contributes to system improvements through documentation and testing.

Customer Service and Account Management Coordinator at International Travel & Tours

September 1, 2023 - February 1, 2026

Managed reservations and ticket issuing using multiple booking platforms. Created and maintained user accounts through an internal online system, ensuring accurate data entry, proper account setup, and secure access. Supported customers and handled account/system-related issues including login and access errors, troubleshooting technical problems, and ensuring smooth platform performance and user experience.