Mirela Bendo
Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment.
About
Recently graduated in Applied Statistics and Informatics, focused on building a career in the technology field. I’m dedicated, energetic, and motivated to take on challenges while helping create a positive environment.
Although early in my career, I’m ready to take responsibility, learn quickly, and grow within a role—working with integrity and dedication to achieve both team success and organizational goals.
- 3 years' experience
- Joined July 2026
Languages
- EnglishFluent
- ItalianBeginner
Industry experience
- Software & Internet
- Travel & Hospitality
- Computers & Electronics
Work experience
Provides application support for hospitality software by diagnosing and resolving technical issues. Manages support cases and maintains high customer satisfaction. Collaborates with internal teams to handle escalations and contributes to system improvements through documentation and testing.
Managed reservations and ticket issuing using multiple booking platforms. Created and maintained user accounts through an internal online system, ensuring accurate data entry, proper account setup, and secure access. Supported customers and handled account/system-related issues including login and access errors, troubleshooting technical problems, and ensuring smooth platform performance and user experience.
Certifications and awards
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