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I'm Mikaela De Castro, a Southampton-based aspiring professional with a BA in Creative Writing. I thrive in busy, bustling environments and believe teamwork comes first; I stay calm under pressure and use it to highlight my organizational and communication skills. I'm proficient in Microsoft Word and Excel and eager to learn new systems to ensure excellent service. My recent roles include a Meet and Greet Receptionist at a cruise terminal, a Writing Intern at The Portsmouth News, and an IT Assistant placement at Ageas Insurance, which have honed my time management, customer service and IT skills.…I'm Mikaela De Castro, a Southampton-based aspiring professional with a BA in Creative Writing. I thrive in busy, bustling environments and believe teamwork comes first; I stay calm under pressure and use it to highlight my organizational and communication skills. I'm proficient in Microsoft Word and Excel and eager to learn new systems to ensure excellent service. My recent roles include a Meet and Greet Receptionist at a cruise terminal, a Writing Intern at The Portsmouth News, and an IT Assistant placement at Ageas Insurance, which have honed my time management, customer service and IT skills.

Mikaela De Castro

Writer, Photographer, Content Creator, +2

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I'm Mikaela De Castro, a Southampton-based aspiring professional with a BA in Creative Writing. I thrive in busy, bustling environments and believe teamwork comes first; I stay calm under pressure and use it to highlight my organizational and communication skills. I'm proficient in Microsoft Word and Excel and eager to learn new systems to ensure excellent service. My recent roles include a Meet and Greet Receptionist at a cruise terminal, a Writing Intern at The Portsmouth News, and an IT Assistant placement at Ageas Insurance, which have honed my time management, customer service and IT skills.…I'm Mikaela De Castro, a Southampton-based aspiring professional with a BA in Creative Writing. I thrive in busy, bustling environments and believe teamwork comes first; I stay calm under pressure and use it to highlight my organizational and communication skills. I'm proficient in Microsoft Word and Excel and eager to learn new systems to ensure excellent service. My recent roles include a Meet and Greet Receptionist at a cruise terminal, a Writing Intern at The Portsmouth News, and an IT Assistant placement at Ageas Insurance, which have honed my time management, customer service and IT skills.

Available to hire

I’m Mikaela De Castro, a Southampton-based aspiring professional with a BA in Creative Writing. I thrive in busy, bustling environments and believe teamwork comes first; I stay calm under pressure and use it to highlight my organizational and communication skills.
I’m proficient in Microsoft Word and Excel and eager to learn new systems to ensure excellent service. My recent roles include a Meet and Greet Receptionist at a cruise terminal, a Writing Intern at The Portsmouth News, and an IT Assistant placement at Ageas Insurance, which have honed my time management, customer service and IT skills.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Meet and Greet Receptionist at Pathfinder Personnel CPS

January 1, 2024 - Present

Meet and greet passengers at the cruise terminal; book customer vehicles using CPS handheld devices; photograph vehicles as part of the booking process; advise passengers about the process upon return from their cruise; provide meet and greet services for passengers returning from their cruise and returning vehicle keys.

Writing Intern at The Portsmouth News

January 1, 2022 - February 1, 2022

Honed writing skills, practiced writing in a specified style, demonstrated ability to communicate and work in a small team, shown efficiency and time management, and met short deadlines.

IT Assistant (Work Placement) at Ageas Insurance

November 6, 2016 - November 17, 2016

Shadowed various teams within the IT department; learned how IT and computing are used in a professional environment.

Education

BA Hons Creative Writing - II.2 at University of Chichester

October 1, 2020 - September 1, 2025

3 A-Levels and BTEC qualifications in ICT (Distinction), English Language and Literature (C), History (C) at Richard Taunton Sixth Form College, Southampton

September 1, 2018 - August 1, 2020

GCSEs (11 GCSEs at grades 4-9, including in English Language and Mathematics) at St. Anne’s Catholic School & Sixth Form College, Southampton

September 1, 2013 - June 1, 2018