I am Mathieu Duchêne, a freelance Functional Analyst and Product Owner with over 10 years of IT experience. I specialize in digital transformation and functional analysis, helping clients design and deliver complex solutions within Agile environments. Known as a pragmatic problem solver, I have worked across banking, insurance, and public sectors, with a strong focus on delivery quality and maximizing value for end users.

Mathieu Duchêne

I am Mathieu Duchêne, a freelance Functional Analyst and Product Owner with over 10 years of IT experience. I specialize in digital transformation and functional analysis, helping clients design and deliver complex solutions within Agile environments. Known as a pragmatic problem solver, I have worked across banking, insurance, and public sectors, with a strong focus on delivery quality and maximizing value for end users.

Available to hire

I am Mathieu Duchêne, a freelance Functional Analyst and Product Owner with over 10 years of IT experience. I specialize in digital transformation and functional analysis, helping clients design and deliver complex solutions within Agile environments.

Known as a pragmatic problem solver, I have worked across banking, insurance, and public sectors, with a strong focus on delivery quality and maximizing value for end users.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

French
Fluent
English
Advanced
Dutch
Intermediate

Work Experience

Functional Analyst & Product Owner at 5thFloor
October 1, 2021 - July 31, 2025
Led requirements gathering, analysis of directives, and reverse-engineering of legacy systems for a large digitalization program. Delivered a new back-office application to manage internal processes (agreements, budget validations, expense payments, rewards) and two external partner applications for expense submission and follow-up. Exposed APIs for the public website, data warehouse, and other applications; facilitated end-user demos and QA validation; aligned with business sponsors and coordinated cross-team deliveries.
Senior Functional Analyst at Belfius Insurance
January 1, 2020 - October 31, 2021
Functional owner of two digital platforms: signing and document upload. Designed functional solutions, authored detailed user stories, and ensured consistent integration with impacted applications. Coordinated with external providers and managed communications. Served as Scrum Master during the document upload platform implementation.
Solution Architect – Payments Domain at Sopra Banking Software
January 1, 2018 - December 31, 2019
Led the functional and technical analysis for Instant Payments as part of a core banking upgrade for a Dutch client. Responsible for analyses review, test reports, migration plans and release plans.
Solution Architect – bpost bank at Sopra Banking Software
January 1, 2016 - December 31, 2017
Managed functional & technical evolutions of the core banking system, from requirements to production deployment.
Consultant / Functional Expert at Sopra Banking Software
January 1, 2015 - December 31, 2017
Analyzed the impacts of payments evolutions; acted as team lead with responsibilities in coordination, task assignments, progress follow-up, and coaching.
Analyst/Developer at Sopra Banking Software
January 1, 2012 - December 31, 2014
Delivered SEPA-related projects across Belgium, the Netherlands, and Germany, contributing to both analysis and development activities.
Junior Consultant at Service Desk Luxembourg at Sopra Banking Software
February 1, 2012 - October 31, 2012
Provided production support, incident resolution, root cause analysis, hotfixes, and improvements to financial services applications.
Intern at Nuance Communications
January 1, 2010 - December 31, 2010
Ported a speech recognition application from C to an embedded system, addressing constraints of the target hardware.
Senior Functional Analyst at Belfius Insurance
January 1, 2020 - October 1, 2021
Senior functional analyst in the digital team, responsible for two key applications: the digital signing platform and the document upload platform. Enabled customers to sign contracts using Itsme or eID, and to securely upload confidential documents. Designed functional solutions and translated business requirements into detailed user stories for developers. Coordinated with impacted teams and external providers; served as Scrum Master during the document upload platform implementation.
Solution Architect & Functional Expert (Payments domain) at Sopra Banking Software
January 1, 2011 - December 31, 2019
Evolved through multiple roles in the payments domain, culminating in leading complex evolutions of core-banking systems. Responsible for functional and technical analysis, including the Instant Payments implementation for a Dutch client, and overall evolution of the payments domain.
Junior Consultant at Sopra Banking Software / service desk Luxembourg
February 1, 2012 - October 31, 2012
Provided production support (incident resolution, root cause analysis, hotfixes, improvements).

Education

Master Degree in Computer Science at Université Libre de Bruxelles (ULB)
January 1, 2005 - December 31, 2011
Master Degree in Computer Science at Université Libre de Bruxelles (ULB)
January 1, 2005 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Government, Professional Services, Other