Hello, I’m Michael Edwards—a senior quality assurance professional with more than 25 years of experience designing testing frameworks and governance models for data-driven applications across healthcare, financial services, and enterprise software. I’m known for removing release bottlenecks, strengthening data integrity, and scaling QA operations in highly regulated, high-change environments. I focus on workflow standardization, automation strategy, and cross-functional collaboration to boost release velocity, reduce risk, and protect ROI. My approach is precision-driven and collaborative, delivering measurable results such as cutting insurance exposure with asset tracking, standardizing 200+ workflows into 21 test paths, and speeding test execution in large-scale platforms.

Michael Edwards

Hello, I’m Michael Edwards—a senior quality assurance professional with more than 25 years of experience designing testing frameworks and governance models for data-driven applications across healthcare, financial services, and enterprise software. I’m known for removing release bottlenecks, strengthening data integrity, and scaling QA operations in highly regulated, high-change environments. I focus on workflow standardization, automation strategy, and cross-functional collaboration to boost release velocity, reduce risk, and protect ROI. My approach is precision-driven and collaborative, delivering measurable results such as cutting insurance exposure with asset tracking, standardizing 200+ workflows into 21 test paths, and speeding test execution in large-scale platforms.

Available to hire

Hello, I’m Michael Edwards—a senior quality assurance professional with more than 25 years of experience designing testing frameworks and governance models for data-driven applications across healthcare, financial services, and enterprise software. I’m known for removing release bottlenecks, strengthening data integrity, and scaling QA operations in highly regulated, high-change environments.

I focus on workflow standardization, automation strategy, and cross-functional collaboration to boost release velocity, reduce risk, and protect ROI. My approach is precision-driven and collaborative, delivering measurable results such as cutting insurance exposure with asset tracking, standardizing 200+ workflows into 21 test paths, and speeding test execution in large-scale platforms.

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Skills

Experience Level

Expert

Language

English
Fluent

Work Experience

Lead Quality Assurance Engineer at Edwards Enterprises, LLC
February 1, 2024 - Present
Provide contract-based quality assurance and validation support across media licensing, broadcast technology upgrades, and insurance documentation workflows. Work directly with small and mid-sized organizations to improve data accuracy, system usability, and compliance readiness in operationally sensitive environments. Focus on identifying inconsistencies, validating records, and reducing downstream risk through disciplined review and control processes.
Lead Quality Assurance Engineer at Panoramic Health
March 1, 2022 - February 1, 2024
Led quality assurance strategy for a nephrology data analytics platform supporting hundreds of healthcare clients. Partnered with engineering, data, and infrastructure teams to ensure system integrity during platform migration and ongoing feature expansion. Aligned testing processes with scalability, compliance, and long-term ROI objectives.
Lead Quality Assurance Analyst at Los Angeles County Health Department
November 1, 2021 - March 1, 2022
Supported development and validation of a countywide COVID-19 patient tracking system during a critical public health period. Contributed to documentation, test planning, and validation of automated patient outreach workflows. Ensured system reliability for frontline healthcare staff operating under extreme capacity constraints.
Senior Software Quality Assurance Engineer at PennyMac Financial Services
May 1, 2019 - October 1, 2021
Provided QA leadership for enterprise mortgage software supporting complex regulatory and third-party workflows. Worked closely with domestic and offshore teams to stabilize testing operations amid frequent turnover. Designed scalable testing approaches that protected processing speed and minimized operational disruption.
Lead Quality Assurance & Support at Production Resource Group (PRG)
October 1, 2015 - May 1, 2019
Led QA and support for an internal asset management platform tracking over $1B in equipment across five countries. Balanced testing, support, and deployment responsibilities in a high-availability environment. Partnered directly with leadership to improve system reliability, risk controls, and operational transparency.

Education

BA at Temple University
September 7, 1987 - June 14, 1991

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Software & Internet, Life Sciences

Skills

Experience Level

Expert

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