Provide technical support for telecom clients; diagnose and resolve network connectivity incidents; respond to support requests via phone, email and chat; perform remote diagnostic tests.

Organisateur at Union Générale Tunisienne du Travail (Forum Social Mondial)

October 1, 2013 - March 1, 2015

Coordinate planning and logistics for World Social Forum events, manage conferences and workshops, liaise with international stakeholders, and supervise volunteers.

Manager de Production - Traitement Laser at Olimpias Groupe

October 1, 2015 - April 1, 2019

Oversee laser processing production, lead a team of 6 technicians, implement Lean/Six Sigma to optimize processes, and collaborate with R&D to adopt new laser technologies.

Responsable Achats Textile at Groupe Texther

June 1, 2019 - July 1, 2020

Manage textile purchases from domestic and international suppliers, negotiate contracts, monitor supplier performance and costs, and coordinate with production, design and logistics.

Chef de Projet Promotion Immobilière at Simkar Groupe

July 1, 2020 - August 1, 2024

Lead end-to-end real estate promotion projects from feasibility to implementation, coordinate multidisciplinary teams, manage budgets and contracts, and ensure regulatory compliance and timely delivery.

Organisateur de Forum Social Mondial at Union Générale Tunisienne du Travail

October 1, 2013 - March 1, 2015

Coordonner la planification et l’organisation d’événements du Forum Social Mondial, réunissant des acteurs mondiaux du secteur social, politique et culturel; gestion des aspects logistiques (espaces, matériel, transport) et des ressources; collaboration avec des parties prenantes internationales pour planifier des programmes; supervision d’une équipe de bénévoles et coordination des prestataires externes.