I’m passionate about contributing to a collaborative and social environment, and I excel in dynamic teams that value effective interpersonal communication. I have refined my writing skills as a dedicated hobbyist, and you can explore examples of my work on my WordPress blog. My aim is to improve society in a meaningful way.

MICHAEL IFEAGWU

I’m passionate about contributing to a collaborative and social environment, and I excel in dynamic teams that value effective interpersonal communication. I have refined my writing skills as a dedicated hobbyist, and you can explore examples of my work on my WordPress blog. My aim is to improve society in a meaningful way.

Available to hire

I’m passionate about contributing to a collaborative and social environment, and I excel in dynamic teams that value effective interpersonal communication. I have refined my writing skills as a dedicated hobbyist, and you can explore examples of my work on my WordPress blog.

My aim is to improve society in a meaningful way.

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Language

English
Fluent
German
Fluent

Work Experience

Support Associate at Wolt Austria GmbH
December 1, 2024 - October 9, 2025
Supported venue, courier and customer issues across three chat platforms. Managed over 26,000 cases to streamline Wolt’s expansion across six cities in Austria. Contributed to growing service coverage from one city to six.
Support Associate at Wolt Austria GmbH
December 1, 2024 - October 11, 2025
Supported venue, courier and customer issues across three chat platforms. Managed over 26,000 cases to streamline Wolt’s expansion across six cities in Austria. Contributed to growing service coverage from one city to six.

Education

BBA, Tourism & Hospitality Management at MODUL University Vienna
January 11, 2030 - January 1, 2018
BBA, Tourism & Hospitality Management at MODUL University Vienna
January 1, 2018 - January 1, 2018
International Baccalaureate Diploma at Vienna International School
January 1, 2004 - January 1, 2004
Austrian Matura Equivalence at Vienna International School
January 1, 2004 - October 11, 2025

Qualifications

Radio Show Certificate
May 1, 2022 - April 1, 2023
First Aid Course
September 1, 2018 - May 31, 2019
Radio Show Certificate
May 1, 2022 - April 1, 2023
First Aid Course
September 1, 2018 - May 1, 2019

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Software & Internet, Education