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Hello, I’m Melanie Dettling. I have several years of experience in customer service, administration, and operations within transportation and aviation environments. I enjoy helping customers, solving problems, and collaborating across teams to implement independent projects. I’m expanding my skills in language learning and digital marketing, with Korean at Level A2 and English at the First Certificate in English (FCE), and I’m passionate about intercultural communication and continuous learning.…Hello, I’m Melanie Dettling. I have several years of experience in customer service, administration, and operations within transportation and aviation environments. I enjoy helping customers, solving problems, and collaborating across teams to implement independent projects. I’m expanding my skills in language learning and digital marketing, with Korean at Level A2 and English at the First Certificate in English (FCE), and I’m passionate about intercultural communication and continuous learning.

Melanie Dettling

Content Producer, Content Creator, Project Manager, +6

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Hello, I’m Melanie Dettling. I have several years of experience in customer service, administration, and operations within transportation and aviation environments. I enjoy helping customers, solving problems, and collaborating across teams to implement independent projects. I’m expanding my skills in language learning and digital marketing, with Korean at Level A2 and English at the First Certificate in English (FCE), and I’m passionate about intercultural communication and continuous learning.…Hello, I’m Melanie Dettling. I have several years of experience in customer service, administration, and operations within transportation and aviation environments. I enjoy helping customers, solving problems, and collaborating across teams to implement independent projects. I’m expanding my skills in language learning and digital marketing, with Korean at Level A2 and English at the First Certificate in English (FCE), and I’m passionate about intercultural communication and continuous learning.

Available to hire

Hello, I’m Melanie Dettling. I have several years of experience in customer service, administration, and operations within transportation and aviation environments. I enjoy helping customers, solving problems, and collaborating across teams to implement independent projects.

I’m expanding my skills in language learning and digital marketing, with Korean at Level A2 and English at the First Certificate in English (FCE), and I’m passionate about intercultural communication and continuous learning.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

German

Fluent

English

Advanced

French

Advanced

Korean

Beginner

Work Experience

Junior Station Attendant at SBB CFF FFS AG

January 1, 2021 - January 1, 2025

Junior station in Buelach, providing daily customer service and consultation, supporting and supervising apprentices, and implementing independent projects.

Junior Station Employee at SBB CFF FFS AG

January 1, 2021 - January 1, 2025

Sales of national and international tickets; sales of additional third-party services and products; daily customer service and consultation; supporting and supervising apprentices; responsible for the implementation of independent projects.

Rotational Apprentice at Swiss Federal Vocational Education and Training (Berufsbildung) / SBB

January 1, 2018 - January 1, 2021

Rotational apprenticeship with six-month rotations through departments including Customer Service, Administration, Marketing, and Zurich Airport operations.

Apprentice / Customer Service at SBB CFF FFS AG

January 1, 2018 - January 1, 2021

Rotational apprenticeship with six-month rotations through various departments as part of Swiss Federal Vocational Training; roles included customer service across multiple locations and administrative tasks.