Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Performance Manager at IPG Mediabrands
June 1, 2025 - June 1, 2025Managing 8 paid media channels for Shangri-La hotels with over 105 properties. Achieved the highest rating in the client satisfaction survey. Managed a team of 5, along with client servicing to 4 hotel regional directors. Maintained ROAS levels with higher ad spends across all media channels. Managed a $3 million global campaign, resulting in an 11% uplift in brand recall. Used Supermetrics to automate reporting & live budget pacing for all hotels.
Senior Performance Manager at Dentsu
June 1, 2025 - November 2, 2025Managing the performance team to deliver incremental conversions for Hilton APAC. Analyzing the performance of SA360 bid strategies to increase bookings YoY. Managing a team of 6, overseeing day-to-day optimization. Testing new marketing tactics to uncover more prospecting opportunities.
Performance Manager at MediaOne Business Group
November 1, 2022 - November 1, 2022Team lead for paid media. Overseeing recruitment & cultivating a high-performing team. Train a new team of 6 juniors to become independent marketers in 4 months. Managing a portfolio of over 30 clients to ensure their business KPIs are met. Implemented multiple work streams using Monday.com to eliminate work chaos.
Senior Performance Marketer at Boulevard.co
April 1, 2021 - April 1, 2021Generated high net-worth leads for luxury properties. Company's 1st full-time hire. Developed full funnel Meta strategies that achieved new CPL benchmarks. Reduced 30% of Google Ads spends wastage by implementing best practices. Created a CRM software just by using Zapier that functions as sales pipeline.
Senior Performance Marketer at Heroes of Digital
October 1, 2019 - October 1, 2019Handled over 35 clients, amounting to $250k/month in ad spends. Proud to be the pioneer employee who grew the team with co-founders. Promoted to a senior role for having an 80% client retention rate. Plan, execute, and commit to day-to-day optimisation of Google Ads & Meta.
Digital Marketing Executive at Dairy Farm Group
December 1, 2016 - December 1, 2016Oversee & support the performance of our agency partner to achieve new benchmarks. Drove better Google Ads performance by leveraging insights from past campaigns. Improved UX/UI that increased the sign-up rate of the newsletter by 6%. Ranked more keywords (an additional 3,000+ in traffic).
Junior Developer at SysBit Technologies
June 1, 2016 - June 1, 2016Support senior developers with software development for Indonesia's no.1 retailer. Developed POS & HR systems using AngularJS, Bootstrap & SQL for retail stores. Presented new mobile app concepts for retail solutions using the Ionic Framework. Improved the existing system's aesthetics & responsiveness using Bootstrap Grid.
Mobile Marketing Executive at AISASOFT ONLINE
June 1, 2015 - June 1, 2015Launch marketing campaigns for the 1st and many mobile app games. Self-learned mobile marketing user acquisition, retention strategies & tracking. Managed end-to-end media buying process, which includes designing of creatives. Able to achieve a lower CPI than the performance of external agencies.
Marketing Executive at Dairy Farm Group
February 1, 2014 - February 1, 2014Part of the marketing team for the launch of Guardian's e-commerce and other digital initiatives. Execute daily uploads of content to CMS, which accounts for 30% of e-commerce. Delivered projects for touch screen displays & digital kiosks for 152 stores. Supported department to create, edit, and manage the production of digital content.
Web Developer (Internship) at Health Solutions (Malaysia) Sdn. Bhd
December 1, 2006 - December 1, 2006Opportunity to work as an intern for the corporate communication department. Designed a new corporate website using Dreamweaver & Flash. Rebrand communication collaterals with a fresh & modern look for stakeholders. Assist the corporate affairs manager in any administrative duties.
Education
Bachelor of Science in Business at University of London
January 1, 2009 - January 1, 2012Diploma in Business at Temasek Polytechnic
January 1, 2004 - January 1, 2007Qualifications
Data Analytics with Python
November 1, 2020 - November 2, 2025Data Analytics with Python
March 1, 2021 - November 2, 2025Python Programming
November 1, 2015 - February 1, 2016Web Development Immersive
January 11, 2030 - November 2, 2025Service Excellence Award
January 1, 2009 - January 1, 2009Industry Experience
Media & Entertainment, Travel & Hospitality, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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